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  • Episodes
    • About INKISH
      • #IPD16
      • Goodbye 2015, Hello 2016 part 1
      • Goodbye 2015, Hello 2016 part 2
      • Inkish Trailer - second version
      • INKISH.TV & Print Provider - behind the scenes
      • INKISH.TV Touring the World
      • There is something out there
    • Automation
      • Fabian Prudhomme · Vice President · Enfocus · Gent, Belgium
    • Binders
      • CEO Jenny HolmĂ©n - new leader in the printing industry
      • Dakabo and Litka Dalgaard
      • Gitte Amby · Centrum Grafisk Færdiggørelse · Randers, Denmark
      • Jenny HolmĂ©n · CEO · Aros Bokbinderi · VästerĂĄs, Sweden
      • PostOffi - the art of wrapping things properly
    • BizzView
      • BizzView: CEO Lasse Krogell, Federations of Printers Finland
      • BizzView: CEO Magnus Thorkildsen, Federations of Printers Norway
      • BizzView: CEO Ravindra Parasnis, Grafiska Företagen
      • BizzView: CEO Thomas Torp, Grakom
    • Conversations
      • All I Say is Just an Opinion · Richard Askam · Lincoln, UK
      • CEO Mathias Erlandsson · Omikai Systems · VästerĂĄs, Sweden
      • Deborah Corn · Intergalactic Ambassador of the Printerverse
      • Editor Peter OllĂ©n from Sign & Print
      • Kevin Goeminne · CEO Chili Publish · Aalst · Belgium
      • President Thayer Long · NPES · Virginia, USA
      • Profitable Print Relationships · Print Champion · Matthew Parker · UK
      • Wim Fransen · Managing Director · Enfocus · Gent, Belgium
    • Distributors
      • Meet Heidi Graff from RR Print
    • Events
      • Day 1 · PrintPack India · Greater Noida, India
      • Day 2 · PrintPack India · Greater Noida, India
      • Day 3 · PrintPack India · Greater Noida, India
      • Day 4 · PrintPack India · Greater Noida, India
      • Day 5 · PrintPack India · Greater Noida, India
      • Didier Haazen · Senior Innovation Consultant · VIGC · Belgium
      • DRUPA 2016 Survival tips from Pat McGrev
      • Fairs & Shows - local vs International
      • FESPA 2018 · Postcard from Berlin, Germany
      • Fons Put · Senior Innovation Consultant · VIGC · Belgium
      • Frazer Chesterman · Speaker · Mack Brooks Group · UK
      • Girlie Award Winner 2018 · Jules Van Sant
      • Grafiska Företagen & Grafkom join forces for Print Next · Stockholm, Sweden
      • Grafkom 2016 teaser
      • Grafkom I/O 2016
      • Grafkom I/O 2016 · Norrköping, Sweden
      • Grakomdagen August 31st 2017 · Nyborg, Denmark
      • GraphExpo 2015
      • GraphExpo 2015 - part II
      • GraphExpo 2015 - part III
      • Gulf Print & Pack 2015 report
      • Hans Dalmeijer · Production Marketing Manager · Canon Denmark
      • Hans Gut · VP Marketing & Partnering · Hunkeler · Switzerland
      • Harm Jan Hulleman · Area Manager · Tecnau · Italy
      • How Public Procurement is done in Antwerpen · Joris Heirbaut · Director Media & Communication
      • Hunkeler Innovationdays 2019 · Hans Gut · VP Marketing & Partnering · Hunkeler, Switzerland
      • In the Future GRAFKOM needs to be in English · Magnus Thorkildsen · CEO · Nordic Agenda
      • Inspired by Chocolate, Houses and Art
      • Is it possible to continue growing Grafkom
      • James Belton · Planning & Solutions · Harrier Group · UK
      • Jos Claes · Owner · 2Imagine · Belgium
      • Laurent De Wilde · Trainer & Application Specialist · Lab9 · Belgium
      • Luc Augustinus · Peleman & Erik Keuppens · Imaging Solutions
      • Marieke Du PrĂ© #2 · Trainer & Application Specialist · Lab9 · Belgium
      • Marieke Du PrĂ© · Trainer & Application Specialist · Lab9 · Belgium
      • Mathew Faulkner · Applications Development Senior Manager · Canon · UK
      • Morten B.. Reitoft · Do Customers demand Web-to-Print?
      • Peter Janssen · Endless Branding · Beek, The Netherlands
      • Post Card from #SPICYtalks18 · Amsterdam · The Netherlands
      • Postcard from Argos Inspiration Days 2018 · Brussels, Belgium
      • Postcard from DĂĽsseldorf
      • Postcard from GraphExpo
      • Postcard from PrintNext18 · Stockholm, Sweden
      • Postcard from Sign & Print 2017 · Stockholm, Sweden
      • PRINT®18 is just around the corner · Kelly Kilga · VP Meetings & Events · APTech, USA
      • Print17 · Postcard from Chicago, IL · USA
      • Richard Askam · Speaker · WNC Communications · UK
      • Sander Jansen · Innovation & Business Development · Change Venture · NL
      • See you in Chicago
      • Sign & Print 2016 · Skjetten, Norway
      • Sign & Print 2016 · Skjetten, Norway
      • Thayer Long on PRINT®18 · Thayer Long · President · APTech · Washington D.C., USA
      • The Girlie Award 2017 - who will win?
      • The more you share the more you get · Ulf Sunnberg · Mcro · Stockholm, Sweden
      • Tom Moulaert · Trainer & Application Specialist · Lab9 · Belgium
      • Tony Michiels on Argos Inspiration Days 2018
      • Trish Witkowski · Girlie Award Winner 2017 · Maryland, USA
    • Financing
      • Peter Fischermann · akf bank · Wuppertal, Germany
      • The Mystery of Prices · Editor Morten Reitoft
      • Tomorrow All Banks Will Close · Filippos Tsolakos · CEO · Athens, Greece
      • Who Makes Money in the Printing Industry?
    • Finishing
      • Dreyer Kliche - World Class Dies
      • Educating Designers & Turning Waste Into Cement · Managing Director Paul Hornby · Foilco Ltd. · UK
      • Taking Hot Stamping Tools To The Extreme · Conni Dreyer · Dreyer KlichĂ© · Denmark
    • Inspiration
      • AMS Spectral UV - The Lookbook 2017
      • Micael Bindefeld · INVITATIONS · Stockholm, Sweden
    • Live
      • Grafkom I/O 2017 · Gothenburg
      • Print18
      • Sending LIVE from Grafkom I/O
    • Online Printers
      • Is the success behind Print24 the business model? · Ali Jason Bazooband
      • Laserline - an Online Printer or a Printer Online?
      • Lasertryk.dk and CEO Esben Mols Kabel
      • Onlineprinters is an e-commerce company · Dr. Michael Fries · CEO · Onlineprinters GmbH
      • Press Tour 2018 · Onlineprinters · Neustadt an der Aisch
    • Packaging
      • Why Considering Label Print as part of your offerings · Michael Bach Nielsen · Medit Consult
    • Paper
      • In the Public · Find inspiration for your business in the public sphere
      • Influencers · Who is influencing the customers choice of paper?
      • Mickael Gohier · Marketing Manager, Antalis · Stockholm, Sweden
    • People
      • Archie Garcia · PhotoMugs.com
      • Bob Murray · McRae Imaging
      • Branschkoll.se · Keeping track of the business
      • Catalina Graphic Films
      • CEO Jørgen Balle Olesen · SAXO.COM
      • Chris Harrold · Mohawk @ DSCOOP 2016
      • Country Manager Per Arild · Visutech AB · Gothenburg, Sweden
      • Dan Marx · SGIA
      • Darcy Mauro · Sawgrass
      • Dave Weinberg · Adobe
      • Deborah Hutcheson · AGFA
      • Doris Brown-McNally · HP
      • Driving The Sales By Educating · CEO Jan-Olof Jungersten · Visutech · Gothenburg, Sweden
      • Frank Romano · Professor Emeritus at Rochester Institute of Technology, USA
      • Fred · Ricoh
      • Jerry & Ellen · Paper Mart
      • Jesper Purup about online/offline marketing
      • Jim Raffel · Color Metrix
      • Josh & Zac · Stahls
      • Ken Van Horn · Mimaki USA
      • Kevin · Vortex
      • Leveraging Content to Grow Your Audience and Gain Loyal Fans
      • Mary Ann Geers · GPA
      • Matt Meany · AGFA
      • Media Monitor - monitoring the print market in Norway+
      • Molly Rosenthal · Mohawk
      • Nils Petter Nordskar - The un-released potential
      • Our Goal Is To Convert Analog to Indigo · Alon Bar-Shany · GM · HP Indigo · Israel
      • Pat McGrew · Keypoint Intelligence · Fairfild, USA
      • Peter Froberg · Partner · Innovation Lab A/S · Copenhagen, Denmark
      • Print & Media in Finland
      • Raj & Michael Jackson · eLynxx
      • Randy Parr "in the press" · Canon Solutions America
      • Randy Parr · Canon Solutions America
      • Ross Van Burkleo · Neenah Paper
      • Sheldon Rier · MitoGraphics
      • Stephen & Jack from Avanti Systems
      • The Girlie Award 2016
      • The World Wrap Master
      • Tom Wittenberg · HP Ink, USA
      • Vince Cahill
      • Wim Fransen · Managing Director · Enfocus · Gent, Belgium
      • Workflow is in general misunderstood · David Zwang · Consulting to the Print & Publishing Market
    • Print Sample TV
      • Introduction to Print Sample TV by Pat McGrew
      • Print Sample TV By Pat McGrew · A Print Sample from a Software Company? · Caldera
      • Print Sample TV By Pat McGrew · David Jonathan Ross, Collective Copies, Xerox
      • Print Sample TV By Pat McGrew · GREAT possibilities with Twine · Twine · Israel
      • Print Sample TV By Pat McGrew · High Laydown Technology · Xaar
      • Print Sample TV By Pat McGrew · Keep Samples of your work to sell yourself! · HP
      • Print Sample TV by Pat McGrew · Labels using Augmented Reality to sell wine
      • Print Sample TV By Pat McGrew · Metallic Ink that Shines · Xerox Iridesse
      • Print Sample TV By Pat McGrew · Phone Covers, Labels and Flexible Packaging · HP
      • Print Sample TV By Pat McGrew · Think Different and use personalization · HP Indigo
      • Print Sample TV By Pat McGrew · This is actually a real catalog​ selling things!
      • The Paradise Beach Resort · Print Sample TV by Pat McGrew · Canon i300
    • Printers
      • Billes tryckeri - first mover AMS LED UV Sweden
      • CEO HĂĄvard Grjotheim · 07 Media
      • CEO Kimberly Lawton Koon
      • CEO Marc De Jong · Deltabach · Nieuw-Vennep, Netherlands
      • CEO Olaf König · Königsdruck · Berlin, Germany
      • CEO Tom Bjarte Norland & MD Paul Bjarte Løyning
      • Do Physical Books Have a Higher Retention with Readers? · HĂĄvard Grjotheim · CEO Scandbook, Sweden
      • Eveko, a Latvian printing house
      • Gafs Kartong in Sweden have invested in HighCon Euclid
      • How to survive in a modern world
      • KLS PurePrint · CCO Kasper Larsen & board member Gitte Haar
      • Partner Thomas Søby · Buchs · Randers, Denmark
      • Printing and Packaging in China
      • Will Crabtree · CEO · TampaPrinter.com · Tampa, FL · USA
    • Project Peacock Peeks
      • Project Peacock Peeks · Agfa Graphics · Branchburg · New Jersey, USA
      • Project Peacock Peeks · Canon Solutions America · Boca Raton, Fl.. USA
      • Project Peacock Peeks · Domtar Paper · Fort Mill · South Carolina, USA
      • Project Peacock Peeks Technology · Canon Solutions America · Boca Raton, Fl.. USA
    • Richard Askam Channel
      • Richard Askam about Social Media · The Richard Askam Channel on INKISH.TV
    • Services
      • Anders Ertmann · CEO · InterMail A/S · Hvidovre, Denmark
      • Intermail closes envelope division and shares up 250%
      • Reza Sezavar · CEO · Hamta International Group · Theran, Iran
      • Scott Eganhouse · TEC Mailing Solutions · WI, USA
    • Social Media
      • Deborah Corns 'Social Media Minute' #1
      • Deborah Corns 'Social Media Minute' #2
      • Deborah Corns 'Social Media Minute' #3
      • Deborah Corns 'Social Media Minute' #4
      • Marius Karlsen · Concept Developer · iNord AS · Tromsoe, Norway
    • Technology
      • Amazing Growth in 2018 and it doesn't seem to stop · CEO Sagen de Jonge · Tilia Labs
      • AMS Spectral UV on merging with Baldwin
      • Andy Campbell · Ricoh Europe
      • CEO Brett Heap · Opensoft, Inc · Las Vegas, Nevada, USA
      • CEO Carina Karlsson · arifiQ · Ă–stersund, Sweden
      • CEO Kevin Goeminne · Chili Publish · Aalst, Belgium
      • CHILI Publisher increases the user experience · Don Schminkey · Channel-Fusion · Iowa, USA
      • Elsa Callini · Business Development Manager · ebeam Technologies · Flamatt, Switzerland
      • Filip Roose · CEO Fit Things · Dendermonde, Belgium
      • Glunz & Jensen
      • Henrik Kristensen & Allan Sander · VP's · Tresu · Kolding, Denmark
      • Highcon on the future of packaging · Eitan Varon & Limor Elias · Highcon
      • HP PageWide Press · Workflow
      • HP PageWide Press at Drupa 2016
      • Imaging Solution · Andrzey R. Heeb · Switzerland
      • Inkjet Solutions for DM & Graphic Arts Industry · Arwin van Oostveen · DJM Inkjet Solutions
      • Investing your way our of a crisis · Gerasimos Stathatos · CEO · Athens, Greece
      • Is Konica Minolta's UV-curring technology a game changer?
      • John Mullins from PrintVis USA
      • Jonne Zachrisson · Business Director · Sharp Business Systems · Sweden
      • Luc Augustinus · Business Development · Vpaper · Antwerp · Belgium
      • Multilane Imposition to be used with HP Indigo 5000 · Albelli · Den Haag, The Netherlands
      • OnPrintShop - Web-to-Print Store Front
      • Per Arild Alfheim on automation and Workflow · Xerox · Oslo, Norway
      • Printed Textile Moves Forward with Kornit · Oliver Luedtke · Director, Marketing · Kornit Europe GmbH
      • Printers still have a huge un-released potential · Freddy Pieters · Enfocus
      • Printvis by Novavision
      • Robots in the Printing Industry
      • Roi Aldaag · QRlead · Daytona Beach · FL, USA
      • Roland VersaUV at work · Jeroen Kooij · Roland DG Benelux
      • Scissorhands
      • Software To Increase Productivity Now in Europe · Eric Ninane · Sales Manager · Open Soft
      • Stephan Plenz · Heidelberg
      • Steve Metcalf · President · AMS Spectral UV · River Falls, WI · USA
      • The Beam Open Up For Diversity In The Packaging Business · Xavier Boutevillain · Autajon/Haubtmann
      • The new industrial revolution - D2M Solutions
      • The SaaS system solution 2Imagine
      • Tilia Labs Makes Your Printing Company More Profitable · Sagen de Jonge · CEO / Scott More · CTO
      • Tony Michiels · Argos Solutions · Edingen, Belgium
      • Toyo Printing Inks · CEO Yakup Benli
      • Vice President Fabian Prudhomme · Enfocus · Gent, Belgium
      • Why is swissQprint so successful? · Maurus Zeller · Product Manager · swissQprint · Switzerland
      • William Lorenz Highcon Euclid User
      • Xeikon fusion technology
      • Xerox CC1000 Gold/Silver premier
      • XJDF, Industry 4.0, CIP4, Prinect · Dr. Rainer Prosi · Heidelberg/CIP4
    • Tutorials
      • Guidelines to embed Inkish videos.
    • Web-to-Print
      • 60 seconds web-to-print: Frank Siegel · Obility · Germany
      • 60 seconds web-to-print: Igor Kluz · Key2Print · Poland
      • 60 seconds web-to-print: Steve Ciesemier · Aleyant Software · USA
      • 60-seconds web-to-print · AndrĂ© Hausmann · LeadPrint · Germany
      • 60-seconds web-to-print · John Weissberg · Print Science · USA
      • Patrick George · EVP Sales & Marketing · PrintSites · MI, USA
      • RED HOT TECHNOLOGY WINNER: OnPrintShop PhotoBook Plugin · Dharmesh Acharya · COO · RadixWeb
      • Slava Apel · Owner & CEO Amazing Print Tech · Toronto, Canada
    • Workflow
      • Enfocus Switch gives Sign-Age huge advantages · Michael Quigley · Vice President · Sign-Age, Clearwater, FL, USA
      • Linda Levitan · CEO · Sign-Age · Clearwater, FL · USA
      • Reduced Setup Time and Much Better Output · Willie Spindler · Business Analyst & Programmer · Inland Packaging
      • When 'Super Size' automation comes to real life · Diego Diaz · Solution Architect · The Bernard Group · USA
      • Why Everybody Needs Automation · Toon Van Rossum · Enfocus · Gent, Belgium
    • Workflow Summit
      • Area Sales Manager Gilbert Van Cauwenberg · CGS · Workflow Summit · Stockholm, Sweden
      • Business Dev. Director Isabelle Billerey-Rayel · Dalim · Workflow Summit 2018 · Stockholm, Sweden
      • CEO Martjin Eier · Cloudprinter.com
      • CVO Mikael Bossel · iStone Commerce · Workflow Summit 2018 · Stockholm, Sweden
      • Higher Profit on Low Margin Jobs · Stephan Reiter · OneVision · Germany
      • Jacob Hededam · Heidelberg · Workflow Summit 2018 · Stockholm, Sweden
      • Pre-Sales Flemming Thorup · Agfa · Workflow Summit 2018
      • Product Manager Max Scholz · Ultimate Technographics · Workflow Summit 2018 · Stockholm, Sweden
      • Strategic Alliances Piet Saegeman · Chili Publish · Workflow Summit 2018 · Stockholm, Sweden
      • Thomas Lundgren & Björn Ahlqvist · NI Solutions · Workflow Summit 2018 · Stockholm, Sweden
      • Vice Presiden John Henze · EFI · Workflow Summit 2018 · Stockholm, Sweden
      • VP Development & Strategy Toby Martin · Extensis · Workflow Summit 2018 · Stockholm, Sweden
    • Themes
      • AMS Spectral UV
        • AMS Spectral UV - The Lookbook 2017
        • AMS Spectral UV on merging with Baldwin
        • Billes tryckeri - first mover AMS LED UV Sweden
        • CEO Marc De Jong · Deltabach · Nieuw-Vennep, Netherlands
        • CEO Olaf König · Königsdruck · Berlin, Germany
        • Investing your way our of a crisis · Gerasimos Stathatos · CEO · Athens, Greece
        • Steve Metcalf · President · AMS Spectral UV · River Falls, WI · USA
      • Argos Solutions
        • Didier Haazen · Senior Innovation Consultant · VIGC · Belgium
        • Fons Put · Senior Innovation Consultant · VIGC · Belgium
        • Frazer Chesterman · Speaker · Mack Brooks Group · UK
        • Hans Gut · VP Marketing & Partnering · Hunkeler · Switzerland
        • Harm Jan Hulleman · Area Manager · Tecnau · Italy
        • James Belton · Planning & Solutions · Harrier Group · UK
        • Jos Claes · Owner · 2Imagine · Belgium
        • Laurent De Wilde · Trainer & Application Specialist · Lab9 · Belgium
        • Luc Augustinus · Peleman & Erik Keuppens · Imaging Solutions
        • Marieke Du PrĂ© #2 · Trainer & Application Specialist · Lab9 · Belgium
        • Marieke Du PrĂ© · Trainer & Application Specialist · Lab9 · Belgium
        • Mathew Faulkner · Applications Development Senior Manager · Canon · UK
        • Richard Askam · Speaker · WNC Communications · UK
        • Sander Jansen · Innovation & Business Development · Change Venture · NL
        • Tom Moulaert · Trainer & Application Specialist · Lab9 · Belgium
        • Tony Michiels · Argos Solutions · Edingen, Belgium
        • Tony Michiels on Argos Inspiration Days 2018
      • Enfocus
        • Enfocus Switch gives Sign-Age huge advantages · Michael Quigley · Vice President · Sign-Age, Clearwater, FL, USA
        • Fabian Prudhomme · Vice President · Enfocus · Gent, Belgium
        • Linda Levitan · CEO · Sign-Age · Clearwater, FL · USA
        • Printers still have a huge un-released potential · Freddy Pieters · Enfocus
        • Vice President Fabian Prudhomme · Enfocus · Gent, Belgium
        • Why Everybody Needs Automation · Toon Van Rossum · Enfocus · Gent, Belgium
        • Wim Fransen · Managing Director · Enfocus · Gent, Belgium
        • Wim Fransen · Managing Director · Enfocus · Gent, Belgium
      • Made in Denmark
        • #IPD16
        • Anders Ertmann · CEO · InterMail A/S · Hvidovre, Denmark
        • BizzView: CEO Thomas Torp, Grakom
        • CEO Jørgen Balle Olesen · SAXO.COM
        • Country Manager Per Arild · Visutech AB · Gothenburg, Sweden
        • Dakabo and Litka Dalgaard
        • Dreyer Kliche - World Class Dies
        • Fairs & Shows - local vs International
        • Gitte Amby · Centrum Grafisk Færdiggørelse · Randers, Denmark
        • Glunz & Jensen
        • Grakomdagen August 31st 2017 · Nyborg, Denmark
        • Hans Dalmeijer · Production Marketing Manager · Canon Denmark
        • Henrik Kristensen & Allan Sander · VP's · Tresu · Kolding, Denmark
        • INKISH.TV & Print Provider - behind the scenes
        • Intermail closes envelope division and shares up 250%
        • Jesper Purup about online/offline marketing
        • KLS PurePrint · CCO Kasper Larsen & board member Gitte Haar
        • Lasertryk.dk and CEO Esben Mols Kabel
        • Meet Heidi Graff from RR Print
        • Partner Thomas Søby · Buchs · Randers, Denmark
        • Peter Froberg · Partner · Innovation Lab A/S · Copenhagen, Denmark
        • Printers still have a huge un-released potential · Freddy Pieters · Enfocus
        • Printvis by Novavision
        • Robots in the Printing Industry
        • Taking Hot Stamping Tools To The Extreme · Conni Dreyer · Dreyer KlichĂ© · Denmark
        • The Mystery of Prices · Editor Morten Reitoft
        • When 'Super Size' automation comes to real life · Diego Diaz · Solution Architect · The Bernard Group · USA
        • Why Considering Label Print as part of your offerings · Michael Bach Nielsen · Medit Consult
        • XJDF, Industry 4.0, CIP4, Prinect · Dr. Rainer Prosi · Heidelberg/CIP4
      • Made in Sweden
        • Area Sales Manager Gilbert Van Cauwenberg · CGS · Workflow Summit · Stockholm, Sweden
        • Billes tryckeri - first mover AMS LED UV Sweden
        • BizzView: CEO Ravindra Parasnis, Grafiska Företagen
        • Branschkoll.se · Keeping track of the business
        • Business Dev. Director Isabelle Billerey-Rayel · Dalim · Workflow Summit 2018 · Stockholm, Sweden
        • CEO Carina Karlsson · arifiQ · Ă–stersund, Sweden
        • CEO Jenny HolmĂ©n - new leader in the printing industry
        • CEO Martjin Eier · Cloudprinter.com
        • CVO Mikael Bossel · iStone Commerce · Workflow Summit 2018 · Stockholm, Sweden
        • Do Physical Books Have a Higher Retention with Readers? · HĂĄvard Grjotheim · CEO Scandbook, Sweden
        • Driving The Sales By Educating · CEO Jan-Olof Jungersten · Visutech · Gothenburg, Sweden
        • Editor Peter OllĂ©n from Sign & Print
        • Educating Designers & Turning Waste Into Cement · Managing Director Paul Hornby · Foilco Ltd. · UK
        • Gafs Kartong in Sweden have invested in HighCon Euclid
        • Grafiska Företagen & Grafkom join forces for Print Next · Stockholm, Sweden
        • Grafkom 2016 teaser
        • Grafkom I/O 2016 · Norrköping, Sweden
        • Grafkom I/O 2017 · Gothenburg
        • Higher Profit on Low Margin Jobs · Stephan Reiter · OneVision · Germany
        • In the Future GRAFKOM needs to be in English · Magnus Thorkildsen · CEO · Nordic Agenda
        • Is it possible to continue growing Grafkom
        • Jacob Hededam · Heidelberg · Workflow Summit 2018 · Stockholm, Sweden
        • Jenny HolmĂ©n · CEO · Aros Bokbinderi · VästerĂĄs, Sweden
        • Jonne Zachrisson · Business Director · Sharp Business Systems · Sweden
        • Micael Bindefeld · INVITATIONS · Stockholm, Sweden
        • Mickael Gohier · Marketing Manager, Antalis · Stockholm, Sweden
        • Morten B.. Reitoft · Do Customers demand Web-to-Print?
        • Our Goal Is To Convert Analog to Indigo · Alon Bar-Shany · GM · HP Indigo · Israel
        • Postcard from PrintNext18 · Stockholm, Sweden
        • Postcard from Sign & Print 2017 · Stockholm, Sweden
        • Pre-Sales Flemming Thorup · Agfa · Workflow Summit 2018
        • Product Manager Max Scholz · Ultimate Technographics · Workflow Summit 2018 · Stockholm, Sweden
        • Sending LIVE from Grafkom I/O
        • Strategic Alliances Piet Saegeman · Chili Publish · Workflow Summit 2018 · Stockholm, Sweden
        • Taking Hot Stamping Tools To The Extreme · Conni Dreyer · Dreyer KlichĂ© · Denmark
        • The more you share the more you get · Ulf Sunnberg · Mcro · Stockholm, Sweden
        • The Mystery of Prices · Editor Morten Reitoft
        • Thomas Lundgren & Björn Ahlqvist · NI Solutions · Workflow Summit 2018 · Stockholm, Sweden
        • Vice Presiden John Henze · EFI · Workflow Summit 2018 · Stockholm, Sweden
        • VP Development & Strategy Toby Martin · Extensis · Workflow Summit 2018 · Stockholm, Sweden
        • Why Everybody Needs Automation · Toon Van Rossum · Enfocus · Gent, Belgium
      • Print Sample TV
        • Introduction to Print Sample TV by Pat McGrew
        • Print Sample TV By Pat McGrew · A Print Sample from a Software Company? · Caldera
        • Print Sample TV By Pat McGrew · David Jonathan Ross, Collective Copies, Xerox
        • Print Sample TV By Pat McGrew · GREAT possibilities with Twine · Twine · Israel
        • Print Sample TV By Pat McGrew · High Laydown Technology · Xaar
        • Print Sample TV By Pat McGrew · Keep Samples of your work to sell yourself! · HP
        • Print Sample TV by Pat McGrew · Labels using Augmented Reality to sell wine
        • Print Sample TV By Pat McGrew · Metallic Ink that Shines · Xerox Iridesse
        • Print Sample TV By Pat McGrew · Phone Covers, Labels and Flexible Packaging · HP
        • Print Sample TV By Pat McGrew · Think Different and use personalization · HP Indigo
        • Print Sample TV By Pat McGrew · This is actually a real catalog​ selling things!
        • The Paradise Beach Resort · Print Sample TV by Pat McGrew · Canon i300
      • Project Peacock Peeks
        • Deborah Corn · Intergalactic Ambassador of the Printerverse
        • Project Peacock Peeks · Agfa Graphics · Branchburg · New Jersey, USA
        • Project Peacock Peeks · Canon Solutions America · Boca Raton, Fl.. USA
        • Project Peacock Peeks · Domtar Paper · Fort Mill · South Carolina, USA
        • Project Peacock Peeks Technology · Canon Solutions America · Boca Raton, Fl.. USA
      • Workflow Summit 2018
        • Area Sales Manager Gilbert Van Cauwenberg · CGS · Workflow Summit · Stockholm, Sweden
        • Business Dev. Director Isabelle Billerey-Rayel · Dalim · Workflow Summit 2018 · Stockholm, Sweden
        • CEO Martjin Eier · Cloudprinter.com
        • CVO Mikael Bossel · iStone Commerce · Workflow Summit 2018 · Stockholm, Sweden
        • Higher Profit on Low Margin Jobs · Stephan Reiter · OneVision · Germany
        • Jacob Hededam · Heidelberg · Workflow Summit 2018 · Stockholm, Sweden
        • Pre-Sales Flemming Thorup · Agfa · Workflow Summit 2018
        • Product Manager Max Scholz · Ultimate Technographics · Workflow Summit 2018 · Stockholm, Sweden
        • Strategic Alliances Piet Saegeman · Chili Publish · Workflow Summit 2018 · Stockholm, Sweden
        • Thomas Lundgren & Björn Ahlqvist · NI Solutions · Workflow Summit 2018 · Stockholm, Sweden
        • Vice Presiden John Henze · EFI · Workflow Summit 2018 · Stockholm, Sweden
        • VP Development & Strategy Toby Martin · Extensis · Workflow Summit 2018 · Stockholm, Sweden
        • Why Everybody Needs Automation · Toon Van Rossum · Enfocus · Gent, Belgium
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Events

Workflow Summit
  • Jacob Hededam · Heidelberg · Workflow Summit 2018 · Stockholm, Sweden
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TRANSCRIPTION

Hello and welcome everybody for my side as well. Jacob, I work for Heidelberg in Germany ... I work under the German flag today. We're going to talk about data. We're going to talk about numbers. The reason we do ... on this Workflow event is to try and to figure out where and how to improve.

First of all a question, how many of you just from my understanding are customers today? How many? There's one customer ... just suppliers, which is good. Thank you. Two potentials. We know that you're the point ... let's say quite difficult industry. We know that we're trying to improve in order to make some profits, every day in and out.

Like John said in the previous presentation, you need to understand every element of your business in order to do this improvement. This is not just about the press. This is not about the delivery. It's not about the sales frontend. It's about the whole ... it's about the whole entire value chain that you're offering to your customers.

Only if you achieve that extremist streamlined you can achieve to have a profit at the end. That's why we're going to do this presentation which is aiming at business intelligence for the graphic industry. We're not talking about label industry, digital industry, offset or packing industry, this covers the whole portfolio of the products that ....

First of all, some statistics, some numbers. This, we call the Milky Way. This is a snapshot of prices out in the market. It shows trends of OEE, so the effectiveness of the output of a printing press. I think we have 200-and something here, 280 connected presses. What we see is actually that this is the average run length, so jobs are batching up. We all know that the wrong things are getting shorter but we also see the effectiveness of the presses. Obviously, a press which is running 24/7, 18,000 sheets per hour don't do any make ... don't have any standstill at all. That is 100% OEE if all the sheets which comes out of the press are sellable, so high quality.

Obviously, that is not the fact. That is not the case that cannot be achieved ever but what is interesting to see is our market, I've chosen Europe, Scandinavia, it's not different, we only are averaging 25% effectiveness out of our presses. If you look at the investment, the cost of a press, I'm not sure that you're happy about that number but that is the real issue. That is the fact. We're not able to push our expensive equipment more than 25% in average.

Then you see some of the guys which are up here. There are some guys around who actually ... something different. They are getting around 50% effectiveness out of the exact same device which you have purchased. It's the exact same equipment so how can it be that these guys are able to push it more than doubling the output that some of the average market is doing?

Next fact, this is why. I hope for you the few customers who're in here you can recognize some of this. This is your company. I guess you're not different than anybody else. I have been visiting a lot of companies worldwide and they're all complaining, "We have this kind of Workflow. We're doing that kind of ... we have those different ... so expensive." They're all the same. It's like we have an industry standard of pain points.

It's not different from company to company. It's the same thing that you're finding. In average, the job takes three days. You're always busy in the estimating job administration, scheduling, and in pre-press. It's like those areas are filled, the capacity is filled. You're working 100% ... and post-press. Those are ... press. It's like as I just explained you're only utilizing those equipment by 25% or less.

Post-press is always a roadblock. It's a bottleneck. It's a nightmare, and then you get into the invoice and shipping, always also complaining, "We do not have any free capacity." And why is this? Because you do not have predefined processes. You're not doing the right presetting. We're talking about Workflows today and automation, and this why you need to automate from the first customer touchpoint in the estimation process. You need to use this data, the knowledge that you've gained from the online customer services, use this data in order to preset the entire product chain within your company.

That is crucial that from the first customer touchpoint you're gathering data and you're using this data to kickstart your production. Only by achieving this you're unlocking potential with inside your company. You're freeing up time, and you can concentrate on the most important part within your company, quality and speed and utilization of the expensive device.

To put that in numbers, the Milky Way that I showed you before, an average press in Copenhagen area is turning 30 million sheets per year. I guess you have your own numbers what your presses are doing but 30 million sheets, that is what they're doing in Copenhagen area. The guys that I'm talking about actually who understands to using software to preset, to automate throughout their production, they can do 90 million impressions on the exact same device. You can see the money, the outcome which actually is being generated by more than doubling the outcome on the same device, you have some more margin at the year end. It makes sense.

How to achieve this? Well, in Heidelberg we're selling a software portfolio which is called Prinect. Prinect is an infrastructure of the graphic company. We have functionality all the way from the first customer touchpoint until the finest invoice, covering pre-press, covering press preset, covering automation for the post-press area, et cetera, et cetera. It's an infrastructure. It's a ecosystem within the graphic company.

We have nailed that down to six key improvement areas. Starting with the first customers, the integration, the understanding of your most important assets, your customers, how do serve them the best? Which channels do you need to available in order to get business into your company? When you have the attention of your customers, when you do business with them, make sure that you recycle, you reuse that learning, that data that you can for online ordering all which channels that you're using in order to kickstart the production.

That means that you'll reduce your touchpoints. Many of you, I would say nearly all of you, have around 15 to 16 touchpoints inside your company. John mentioned it before in his previous presentation, start measuring. Start understanding when and why and how does somebody or something inside your company take a piece of paper, takes the order back, reads this and tries to understand, "What is my task? How many times does that actually happens?" I would say minimum 15 times.

We need to reduce that to four, okay? That is what this smart print shop does, reduce the touchpoints. Increase the productivity and uptime, obviously that's outcome. That's the output, that's the benefit of automation. Have the expensive devices run full speed at the maximum time available. They reduce paper and inventory. Let's say paper is an expensive resource when it's just lying in the stack, it doesn't make any sense to tie money in the warehouse. Make sure that you know when you should use the paper.

When is the availability of the material? The raw materials need to be delivered into your print shops at the proper time, and you know when that is. Of course, you need to have data to make that happen. Consistency and repeatability. When we have this, let's say, well greased gear, when we have the preset stand, we have the processes defined, you do not need to rethink the wheel every time you receive an order. You need to have a streamlined process line so everybody understands and knows exactly what they need to do. "Well, how should we react when we have less hours available that we have production? What should we do by orders? How should we treat this kind of products, et cetera, et cetera?"

All that needs to be set and ready and needs to be repeated all day in and out. How do you control this? Now I get to my point. Obviously, like John said before, you do not want to put that down to paper. You need an intelligent solution to assist you to monitor and warn you and help you to understand the data that are coming in. We're living in, let's say, a modern world where the equipment is helping us. We have IOT capabilities in all our devices. That means that they are telling us exactly which state it's in, what is it doing, and what does it expect to do next? All this data we are collecting automatically and not just from the presses. From the sales order intake channels, from the estimating system, from the pre-press solution and the post-press, and of course, also for deliveries and invoicing. We know exactly what goes on with all your product chain within Prinect.

For the last 18 months we have been working heavily to build this online business intelligence platform called Prinect Smart BI. The platform takes all the data that you already have generated and sorts and filters and sends it to you so you're able to work with this ... already stress day that you're carrying out. It is an easy tool and it can be accessed from anywhere.

Depending on who you are and what your role are within your company, if you're the owner, if you're the production manager, if you're press operator, you have different tasks and responsibilities. Obviously, you need some data to support you to carry out the tasks that you're responsible for. We have built the system so we have a subset of reports, we have some standard reports that you will gain when you subscribe to the solution in order so you can straight ahead go in and view and monitor and react to the learnings that data give you.

Here's an example to a management dashboard. Obviously, if you're the owner or sales manager, you'd like to know the sales, the earnings, the conversion rates, et cetera, et cetera by a glance. You do not want to spend hours and hours to get these reports update. It of course needs to be available to you instantly when you need it.

As I said, we have built this presets of reports. We have two different modules. We have a business module for you guys who's going with our MIS system, our business manager, and then we have a production module for you guys who're using our Prinect portfolio. If you have a press from Heidelberg that has a preset device in front, you have access to all these kinds of data.

We also know by experience because this is not the first time or the first tool that we actually support analytics to our customers. We know that you want different stuff. Meaning that we can provide standard functionality but some of you would like to tweak that or create your own, modify what we have already provided to you, and obviously that is a solution that we have incorporated in Prinect Smart BI. It's like drag and drop. It's extremely easy to create your own stuff and share it within your company because that brings me to the next point.

It's not enough that it's only the ... level. That is, it's not ... management group ... extremely important for everybody within your organization. This needs to be also visible and tangible for the operators. They need to be a part of the journey that you're going on because you're now going to improve your business based on real numbers, so everybody should be presented and have access to the data at a glance. We have introduced something called dashboards where depending on who you are in your companies, they can have their own dashboards with the numbers which is relevant for their ....

... well ... you're carrying out your daily business as you used to. You're creating the data out of the devices automatically. If you want to tweak that in the ... device is doing, by default we can create functionality easily for that. We're capturing the data, and every 24/7 we bring that data securely to our cloud application, where we ensure that it's structured, it's clean, and it's up to date before we punch it back into report frontend.

As I said, I've been working with this with my team in Germany and Belgium for 18 months now, and I had six main tasks when I go the job of building this platform here. We need fast analytics. The industry need the answer right now. We do not, as I said already, spend hours or days to get an update on a report. "Where is the data? I need that number before I can build my report because I need to present it to the board?" That's not how it works. It needs to be instant.

They also need to be supporting more than just Heidelberg data. Now I'm saying perhaps a dangerous but that's a fact. We cannot close the world around Heidelberg anymore. Tried that, it didn't work. Now we're doing something different. We need to be open to other data sources, and it could be that it could be let's say, the algal in the water. It could be the humidity in the press building. It could be all the sensors around, or it could also perhaps be delivery GPS coordinates from your delivery trucks.

We don't know yet, and that is not for me to decide. We just need to be able to understand where you'd go and have the possibility to do something about that. We needed to be always up to date. I already said that. Automatically, it's not another time consuming task that we're bringing to you, no. It's a tool which is available always up to date.

Ease of use, we also know that you may not want to go out and hire analytical people, what about IT people for start et cetera, et cetera? No, that is not the case here. It needs to be easy to use, and it has to be done by drag and drop, so everybody should be able to operate within your business intelligence platform. The dashboards, I already taught that, everybody inside your organization, this is a call to chance. You're doing to act by numbers so the dashboards are crucial. It needs to be easy to share it, to understand it, to view it, and if there are something that you need to ... it would be easy to be transferred from a dashboard and into the specific number.

That was ... so my time is okay, right? Because that brings me to my final slide here which is a live demonstration. Obviously, outside in the ... so we can go much more deep into the reports, and then we can ... how this will assist you depending on which state that you're in, and also I encourage you to pick up our giveaway. It's a white paper we have written, which describes the smart print shop. This is not just for intelligence but this is actually the six key improvement areas of the print shop.

How to get started in order to work and react into a smarter way of doing business. But let me jump slightly fast here into ... the solution. Good. I said something about dashboards. Dashboard is a collection of visuals from different kind of reports. Below this, I have multiple reports. Specific reports which are aiming into make ready time, color qualities, waste percentage, seasonality, name it, but obviously, you do not as an operator of something, owner or sales manager, or press ... you do not want to spend time going into specific reports to find the data which is relevant for you.

No, you simply just ping, "Okay, I need to follow as a sales manager of course need to follow the margin and the sales value." As the press room responsible you of course need to follow the waste percentage. Again I'm sorry this is getting really high, but then you can build your own dashboards by easy drag and drop. You have a dashboards available and if you want to go into a specific number, you simply just click that number and you'll drill directly into the report itself. But I want to show you something which is even more cool because, again, I'm trying to reduce time here.

I'm trying to make this easy for you, so let's say that you're responsible for the press room, and the waste percentage is going up. We're looking at a trend .... it's not just day by day or job by job this trends that we're looking at. I can see there is a trend that my waste percentage is going up, so now I need the system to assist me so if it goes up even higher I get the information because maybe I have seven different things that I need to keep my eyes on.

The function to do that is that I simply just click on the waste percentage and I go into manage my alerts. This gives me a tool where I can set some triggers, so I'll just add a trigger for the waste that if the waste percentage goes above a certain threshold like 11% please inform me. What will happen when we have enabled all these different triggers is that my mobile phone or my e-bill, whichever channel that I choose to get the information on will be alarmed.

The system is working for me underneath day in and day out, and making sure that I am informed what is going on inside my company. But the idea was that I wanted to go into ... see this, let me just enlarge this again, sorry. I want to go into the waste percentage. I simply just click it, and I'm transferred into the report. This is just, and again, an example of report. All reports are built the same way. The first page is built like key factors. This is where we think that you should focus.

Main page, main data, main numbers, and main information. That is all happening on page one. If you want to go deeper into the knowledge, deeper into the data we have more pages available for you, but what you could see on page one is exactly with different selections, filtering models, how is my situation on the waste? As I said, we're looking at trends because a trend showing something is either good or bad. Do I need to improve or should I just carry on like I'm doing today?

That's what BI is all about. Understanding my current situation making sure that I do not need to improve it. With this tool we can go into all the specific operations within the company. We know exactly from second to second ... what is happening. What is the press doing? Which time type are we looking at? Who is doing it? What do we need to improve to make sure that we are raising our utilization, our OEE, which I showed you on the first slide so you guys will be part of the top five in the Milky Way star map. That is way to do it.

There's a lot more to it, and I really, really hope that you'll spend five, 10 minutes with me and the Heidelberg team out there in the assuming station out and discover some later on today. Is there any questions?

...

Sorry guys, all the way from ... Thank you.

... we have been talking about this for a very long time without knowing the facts ... all right? How is it possible that ... or something else. We need to know the facts. This also we have been talking about ... we need to have tools and workflows that can accommodate that because there are tools and workflows that come through different vendors, suppliers and they need to talk to each other, and if someone can then connect all that and can make it visible, visualize the data, now we have ... this is ....

I'm very, very happy that you have opened the ... look, this is okay, they are representing ... together suppliers and companies have a need to understand the basics before we can apply the rest, so I hope ... Yes, I hope-

Yes, it's interesting because you say that you're more transparent today than before. Is that a fact or is it just what you say because in the sake of all the customers in the industry, they have a lot of different kind of ... I was happy to see the other ... on your list and not only Heidelberg-

It's marketing.

And how about the finishing? I would like to see a lot of ... equipment there because the fact is that at the customer base they have lots of-

Tons-

... different-

Yes.

So what you're saying now is that you would be more transparent to integrate even other kind of equipments into the Prinect system. Is that so or-?

For you guys to kinda hear it, the question is will Heidelberg be more transparent than we have been in the future, I guess that is the question? I think this is not just about Heidelberg. I think every supplier has been kind of protective about their own data. Are you able to give we the data? Am I able to take the data and punch it into the reporting system? I think it's no longer about that. It's about right now, the world is changing. We are based on data, and we now have a platform which supports multiple input, so-

Yep, but that's fine. It's really nice to hear.

... that's just the fact. We're using standard Microsoft technology that is not normal. Also, for Heidelberg usually we build everything up by ourselves. It takes 200 years, then it's really good. Then it's really, really good, but it's also may be past season, right? We're using standard tools which makes us move way faster, and even faster than the industry right now. That gives us a huge opportunity.

We're also changing our business model, last point. We're changing our business model for the software, for the Prinect portfolio because we know that it is, let's say, first of all it's labor intensive to implement it. It's expensive to purchase like 42 different licenses, and we changed all that.

How did you change it, sorry?

It is changed, so now you get the whole Prinect portfolio to get all the whistles and bells, everything that we offer as a software company, you get that and paying by click. The amount of plates that you're outputting determines the price of the portfolio. That means if you're really a small company, and you still needs a lot of different tools because you have different kinds of customers you don't have to spend thousands of Euros in order to get on board on this journey. For the small guys and middle guys and the industrial guys, we have now this huge business model that everybody can participate.

That's actually good, and I think this is exactly what ... and exactly what ... thank you ... thank you very much for ...-

Pleasure. Come on. Thank you.

CONTACT



Heidelberger Druckmaschinen AG​
www.heidelberg.com


TRANSCRIPTION

Hello and welcome everybody for my side as well. Jacob, I work for Heidelberg in Germany ... I work under the German flag today. We're going to talk about data. We're going to talk about numbers. The reason we do ... on this Workflow event is to try and to figure out where and how to improve.

First of all a question, how many of you just from my understanding are customers today? How many? There's one customer ... just suppliers, which is good. Thank you. Two potentials. We know that you're the point ... let's say quite difficult industry. We know that we're trying to improve in order to make some profits, every day in and out.

Like John said in the previous presentation, you need to understand every element of your business in order to do this improvement. This is not just about the press. This is not about the delivery. It's not about the sales frontend. It's about the whole ... it's about the whole entire value chain that you're offering to your customers.

Only if you achieve that extremist streamlined you can achieve to have a profit at the end. That's why we're going to do this presentation which is aiming at business intelligence for the graphic industry. We're not talking about label industry, digital industry, offset or packing industry, this covers the whole portfolio of the products that ....

First of all, some statistics, some numbers. This, we call the Milky Way. This is a snapshot of prices out in the market. It shows trends of OEE, so the effectiveness of the output of a printing press. I think we have 200-and something here, 280 connected presses. What we see is actually that this is the average run length, so jobs are batching up. We all know that the wrong things are getting shorter but we also see the effectiveness of the presses. Obviously, a press which is running 24/7, 18,000 sheets per hour don't do any make ... don't have any standstill at all. That is 100% OEE if all the sheets which comes out of the press are sellable, so high quality.

Obviously, that is not the fact. That is not the case that cannot be achieved ever but what is interesting to see is our market, I've chosen Europe, Scandinavia, it's not different, we only are averaging 25% effectiveness out of our presses. If you look at the investment, the cost of a press, I'm not sure that you're happy about that number but that is the real issue. That is the fact. We're not able to push our expensive equipment more than 25% in average.

Then you see some of the guys which are up here. There are some guys around who actually ... something different. They are getting around 50% effectiveness out of the exact same device which you have purchased. It's the exact same equipment so how can it be that these guys are able to push it more than doubling the output that some of the average market is doing?

Next fact, this is why. I hope for you the few customers who're in here you can recognize some of this. This is your company. I guess you're not different than anybody else. I have been visiting a lot of companies worldwide and they're all complaining, "We have this kind of Workflow. We're doing that kind of ... we have those different ... so expensive." They're all the same. It's like we have an industry standard of pain points.

It's not different from company to company. It's the same thing that you're finding. In average, the job takes three days. You're always busy in the estimating job administration, scheduling, and in pre-press. It's like those areas are filled, the capacity is filled. You're working 100% ... and post-press. Those are ... press. It's like as I just explained you're only utilizing those equipment by 25% or less.

Post-press is always a roadblock. It's a bottleneck. It's a nightmare, and then you get into the invoice and shipping, always also complaining, "We do not have any free capacity." And why is this? Because you do not have predefined processes. You're not doing the right presetting. We're talking about Workflows today and automation, and this why you need to automate from the first customer touchpoint in the estimation process. You need to use this data, the knowledge that you've gained from the online customer services, use this data in order to preset the entire product chain within your company.

That is crucial that from the first customer touchpoint you're gathering data and you're using this data to kickstart your production. Only by achieving this you're unlocking potential with inside your company. You're freeing up time, and you can concentrate on the most important part within your company, quality and speed and utilization of the expensive device.

To put that in numbers, the Milky Way that I showed you before, an average press in Copenhagen area is turning 30 million sheets per year. I guess you have your own numbers what your presses are doing but 30 million sheets, that is what they're doing in Copenhagen area. The guys that I'm talking about actually who understands to using software to preset, to automate throughout their production, they can do 90 million impressions on the exact same device. You can see the money, the outcome which actually is being generated by more than doubling the outcome on the same device, you have some more margin at the year end. It makes sense.

How to achieve this? Well, in Heidelberg we're selling a software portfolio which is called Prinect. Prinect is an infrastructure of the graphic company. We have functionality all the way from the first customer touchpoint until the finest invoice, covering pre-press, covering press preset, covering automation for the post-press area, et cetera, et cetera. It's an infrastructure. It's a ecosystem within the graphic company.

We have nailed that down to six key improvement areas. Starting with the first customers, the integration, the understanding of your most important assets, your customers, how do serve them the best? Which channels do you need to available in order to get business into your company? When you have the attention of your customers, when you do business with them, make sure that you recycle, you reuse that learning, that data that you can for online ordering all which channels that you're using in order to kickstart the production.

That means that you'll reduce your touchpoints. Many of you, I would say nearly all of you, have around 15 to 16 touchpoints inside your company. John mentioned it before in his previous presentation, start measuring. Start understanding when and why and how does somebody or something inside your company take a piece of paper, takes the order back, reads this and tries to understand, "What is my task? How many times does that actually happens?" I would say minimum 15 times.

We need to reduce that to four, okay? That is what this smart print shop does, reduce the touchpoints. Increase the productivity and uptime, obviously that's outcome. That's the output, that's the benefit of automation. Have the expensive devices run full speed at the maximum time available. They reduce paper and inventory. Let's say paper is an expensive resource when it's just lying in the stack, it doesn't make any sense to tie money in the warehouse. Make sure that you know when you should use the paper.

When is the availability of the material? The raw materials need to be delivered into your print shops at the proper time, and you know when that is. Of course, you need to have data to make that happen. Consistency and repeatability. When we have this, let's say, well greased gear, when we have the preset stand, we have the processes defined, you do not need to rethink the wheel every time you receive an order. You need to have a streamlined process line so everybody understands and knows exactly what they need to do. "Well, how should we react when we have less hours available that we have production? What should we do by orders? How should we treat this kind of products, et cetera, et cetera?"

All that needs to be set and ready and needs to be repeated all day in and out. How do you control this? Now I get to my point. Obviously, like John said before, you do not want to put that down to paper. You need an intelligent solution to assist you to monitor and warn you and help you to understand the data that are coming in. We're living in, let's say, a modern world where the equipment is helping us. We have IOT capabilities in all our devices. That means that they are telling us exactly which state it's in, what is it doing, and what does it expect to do next? All this data we are collecting automatically and not just from the presses. From the sales order intake channels, from the estimating system, from the pre-press solution and the post-press, and of course, also for deliveries and invoicing. We know exactly what goes on with all your product chain within Prinect.

For the last 18 months we have been working heavily to build this online business intelligence platform called Prinect Smart BI. The platform takes all the data that you already have generated and sorts and filters and sends it to you so you're able to work with this ... already stress day that you're carrying out. It is an easy tool and it can be accessed from anywhere.

Depending on who you are and what your role are within your company, if you're the owner, if you're the production manager, if you're press operator, you have different tasks and responsibilities. Obviously, you need some data to support you to carry out the tasks that you're responsible for. We have built the system so we have a subset of reports, we have some standard reports that you will gain when you subscribe to the solution in order so you can straight ahead go in and view and monitor and react to the learnings that data give you.

Here's an example to a management dashboard. Obviously, if you're the owner or sales manager, you'd like to know the sales, the earnings, the conversion rates, et cetera, et cetera by a glance. You do not want to spend hours and hours to get these reports update. It of course needs to be available to you instantly when you need it.

As I said, we have built this presets of reports. We have two different modules. We have a business module for you guys who's going with our MIS system, our business manager, and then we have a production module for you guys who're using our Prinect portfolio. If you have a press from Heidelberg that has a preset device in front, you have access to all these kinds of data.

We also know by experience because this is not the first time or the first tool that we actually support analytics to our customers. We know that you want different stuff. Meaning that we can provide standard functionality but some of you would like to tweak that or create your own, modify what we have already provided to you, and obviously that is a solution that we have incorporated in Prinect Smart BI. It's like drag and drop. It's extremely easy to create your own stuff and share it within your company because that brings me to the next point.

It's not enough that it's only the ... level. That is, it's not ... management group ... extremely important for everybody within your organization. This needs to be also visible and tangible for the operators. They need to be a part of the journey that you're going on because you're now going to improve your business based on real numbers, so everybody should be presented and have access to the data at a glance. We have introduced something called dashboards where depending on who you are in your companies, they can have their own dashboards with the numbers which is relevant for their ....

... well ... you're carrying out your daily business as you used to. You're creating the data out of the devices automatically. If you want to tweak that in the ... device is doing, by default we can create functionality easily for that. We're capturing the data, and every 24/7 we bring that data securely to our cloud application, where we ensure that it's structured, it's clean, and it's up to date before we punch it back into report frontend.

As I said, I've been working with this with my team in Germany and Belgium for 18 months now, and I had six main tasks when I go the job of building this platform here. We need fast analytics. The industry need the answer right now. We do not, as I said already, spend hours or days to get an update on a report. "Where is the data? I need that number before I can build my report because I need to present it to the board?" That's not how it works. It needs to be instant.

They also need to be supporting more than just Heidelberg data. Now I'm saying perhaps a dangerous but that's a fact. We cannot close the world around Heidelberg anymore. Tried that, it didn't work. Now we're doing something different. We need to be open to other data sources, and it could be that it could be let's say, the algal in the water. It could be the humidity in the press building. It could be all the sensors around, or it could also perhaps be delivery GPS coordinates from your delivery trucks.

We don't know yet, and that is not for me to decide. We just need to be able to understand where you'd go and have the possibility to do something about that. We needed to be always up to date. I already said that. Automatically, it's not another time consuming task that we're bringing to you, no. It's a tool which is available always up to date.

Ease of use, we also know that you may not want to go out and hire analytical people, what about IT people for start et cetera, et cetera? No, that is not the case here. It needs to be easy to use, and it has to be done by drag and drop, so everybody should be able to operate within your business intelligence platform. The dashboards, I already taught that, everybody inside your organization, this is a call to chance. You're doing to act by numbers so the dashboards are crucial. It needs to be easy to share it, to understand it, to view it, and if there are something that you need to ... it would be easy to be transferred from a dashboard and into the specific number.

That was ... so my time is okay, right? Because that brings me to my final slide here which is a live demonstration. Obviously, outside in the ... so we can go much more deep into the reports, and then we can ... how this will assist you depending on which state that you're in, and also I encourage you to pick up our giveaway. It's a white paper we have written, which describes the smart print shop. This is not just for intelligence but this is actually the six key improvement areas of the print shop.

How to get started in order to work and react into a smarter way of doing business. But let me jump slightly fast here into ... the solution. Good. I said something about dashboards. Dashboard is a collection of visuals from different kind of reports. Below this, I have multiple reports. Specific reports which are aiming into make ready time, color qualities, waste percentage, seasonality, name it, but obviously, you do not as an operator of something, owner or sales manager, or press ... you do not want to spend time going into specific reports to find the data which is relevant for you.

No, you simply just ping, "Okay, I need to follow as a sales manager of course need to follow the margin and the sales value." As the press room responsible you of course need to follow the waste percentage. Again I'm sorry this is getting really high, but then you can build your own dashboards by easy drag and drop. You have a dashboards available and if you want to go into a specific number, you simply just click that number and you'll drill directly into the report itself. But I want to show you something which is even more cool because, again, I'm trying to reduce time here.

I'm trying to make this easy for you, so let's say that you're responsible for the press room, and the waste percentage is going up. We're looking at a trend .... it's not just day by day or job by job this trends that we're looking at. I can see there is a trend that my waste percentage is going up, so now I need the system to assist me so if it goes up even higher I get the information because maybe I have seven different things that I need to keep my eyes on.

The function to do that is that I simply just click on the waste percentage and I go into manage my alerts. This gives me a tool where I can set some triggers, so I'll just add a trigger for the waste that if the waste percentage goes above a certain threshold like 11% please inform me. What will happen when we have enabled all these different triggers is that my mobile phone or my e-bill, whichever channel that I choose to get the information on will be alarmed.

The system is working for me underneath day in and day out, and making sure that I am informed what is going on inside my company. But the idea was that I wanted to go into ... see this, let me just enlarge this again, sorry. I want to go into the waste percentage. I simply just click it, and I'm transferred into the report. This is just, and again, an example of report. All reports are built the same way. The first page is built like key factors. This is where we think that you should focus.

Main page, main data, main numbers, and main information. That is all happening on page one. If you want to go deeper into the knowledge, deeper into the data we have more pages available for you, but what you could see on page one is exactly with different selections, filtering models, how is my situation on the waste? As I said, we're looking at trends because a trend showing something is either good or bad. Do I need to improve or should I just carry on like I'm doing today?

That's what BI is all about. Understanding my current situation making sure that I do not need to improve it. With this tool we can go into all the specific operations within the company. We know exactly from second to second ... what is happening. What is the press doing? Which time type are we looking at? Who is doing it? What do we need to improve to make sure that we are raising our utilization, our OEE, which I showed you on the first slide so you guys will be part of the top five in the Milky Way star map. That is way to do it.

There's a lot more to it, and I really, really hope that you'll spend five, 10 minutes with me and the Heidelberg team out there in the assuming station out and discover some later on today. Is there any questions?

...

Sorry guys, all the way from ... Thank you.

... we have been talking about this for a very long time without knowing the facts ... all right? How is it possible that ... or something else. We need to know the facts. This also we have been talking about ... we need to have tools and workflows that can accommodate that because there are tools and workflows that come through different vendors, suppliers and they need to talk to each other, and if someone can then connect all that and can make it visible, visualize the data, now we have ... this is ....

I'm very, very happy that you have opened the ... look, this is okay, they are representing ... together suppliers and companies have a need to understand the basics before we can apply the rest, so I hope ... Yes, I hope-

Yes, it's interesting because you say that you're more transparent today than before. Is that a fact or is it just what you say because in the sake of all the customers in the industry, they have a lot of different kind of ... I was happy to see the other ... on your list and not only Heidelberg-

It's marketing.

And how about the finishing? I would like to see a lot of ... equipment there because the fact is that at the customer base they have lots of-

Tons-

... different-

Yes.

So what you're saying now is that you would be more transparent to integrate even other kind of equipments into the Prinect system. Is that so or-?

For you guys to kinda hear it, the question is will Heidelberg be more transparent than we have been in the future, I guess that is the question? I think this is not just about Heidelberg. I think every supplier has been kind of protective about their own data. Are you able to give we the data? Am I able to take the data and punch it into the reporting system? I think it's no longer about that. It's about right now, the world is changing. We are based on data, and we now have a platform which supports multiple input, so-

Yep, but that's fine. It's really nice to hear.

... that's just the fact. We're using standard Microsoft technology that is not normal. Also, for Heidelberg usually we build everything up by ourselves. It takes 200 years, then it's really good. Then it's really, really good, but it's also may be past season, right? We're using standard tools which makes us move way faster, and even faster than the industry right now. That gives us a huge opportunity.

We're also changing our business model, last point. We're changing our business model for the software, for the Prinect portfolio because we know that it is, let's say, first of all it's labor intensive to implement it. It's expensive to purchase like 42 different licenses, and we changed all that.

How did you change it, sorry?

It is changed, so now you get the whole Prinect portfolio to get all the whistles and bells, everything that we offer as a software company, you get that and paying by click. The amount of plates that you're outputting determines the price of the portfolio. That means if you're really a small company, and you still needs a lot of different tools because you have different kinds of customers you don't have to spend thousands of Euros in order to get on board on this journey. For the small guys and middle guys and the industrial guys, we have now this huge business model that everybody can participate.

That's actually good, and I think this is exactly what ... and exactly what ... thank you ... thank you very much for ...-

Pleasure. Come on. Thank you.

CONTACT



Heidelberger Druckmaschinen AG​
www.heidelberg.com

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