Global Printing Industry Videos & Interviews

AI Won’t Save Your Print Business If Your Data Is Wrong · Stephan Reiter · CAI Software · FLOW 2026

Can you name your 20 most profitable printing jobs from the past six months? If not, you might have a bigger problem than outdated software.

At FLOW 2026 in Bad Hersfeld, Pat McGrew meets Stephan Reiter from CAI Software to discuss why the future of print management isn't simply about implementing new technology, but understanding the economics and processes behind every printing job.

With roots in EFI and eProductivity Software, CAI brings together an extensive portfolio of MIS, ERP, web-to-print, and workflow solutions serving printing companies of every size, from small businesses to multinational enterprises.

But Stephan challenges the traditional way printers approach software investments. Rather than starting with a list of desired features, he asks fundamental business questions: Which jobs actually make money? How much capital is tied up in unused inventory? Where are employees spending time on unnecessary manual processes?

CAI uses time-and-motion studies to examine workflows, often tracing completed invoices backward through production, estimating, and order entry to uncover hidden inefficiencies.

And what about artificial intelligence?

While CAI is developing AI-powered capabilities for onboarding, estimating, migration, and reporting, Stephan is clear that AI alone cannot solve structural problems. Without accurate data and well-defined processes, even the most sophisticated technology will struggle to deliver meaningful results.

The conversation also explores why printing companies should reconsider legacy MIS installations that may have served them well for years but no longer reflect their business needs.

With changing customer expectations, increasing automation, and growing competitive pressure, Stephan argues that printers need to understand their profitability and rethink how their entire business operates.

A thought-provoking conversation about the real value of MIS, the limitations of AI, and why the printing companies that understand their numbers may be the ones best prepared for the future.

Recorded at FLOW 2026 · Bad Hersfeld, Germany · INKISH

Komori Is the Underdog in Europe – But Not for Long · Jacob Hededam Hummel · Komori · FLOW 2026

Is the printing industry's obsession with speed missing the bigger picture? According to Jacob Hummel, Chief Commercial Officer of Komori Europe, profitability depends on much more than how fast a printing press can run.

At FLOW 2026 in Bad Hersfeld, INKISH's Morten Reitoft meets Jacob Hummel, just one month into his new position at Komori Europe, for a conversation about the company's ambitions, the opportunities in the European printing market, and the changing demands facing print service providers.

Jacob openly describes Komori as an underdog in Europe — but sees that position as an opportunity. With Komori's established offset technology, MBO's finishing expertise, and collaborations with robotics specialist Yaskawa, the company is increasingly focused on delivering integrated production solutions rather than individual machines.

And when it comes to printing presses, Jacob challenges the industry's traditional focus on maximum speed and makeready times. Reliability, predictable operating costs, minimal downtime, and consistent productivity can have a greater impact on profitability than winning the race for the highest specifications.

The conversation also explores the growing importance of hybrid production, including Komori's J-throne digital inkjet technology, and why the next decade will demand a different understanding of digital transformation.

For Jacob, the real challenge isn't simply choosing between offset and digital printing. It's understanding how print buyers are changing, how AI will influence business processes, and how printing companies must adapt their customer-facing operations to remain competitive.

And finishing? Jacob acknowledges that postpress remains one of the industry's biggest bottlenecks, creating significant opportunities for MBO, robotics, automated cutting, and smarter workflow integration.

An engaging conversation about leadership, competition, profitability, and how Komori intends to strengthen its position in Europe by connecting technology, automation, and customer needs.

Recorded at FLOW 2026 · Bad Hersfeld, Germany · INKISH

You Know PitStop. But Do You Know Everything Enfocus Can Do? · Arsen Manukain · Enfocus · FLOW 2026

Everybody knows Enfocus PitStop. But how many printers really understand the full range of automation possibilities available within the Enfocus ecosystem?

At FLOW 2026 in Bad Hersfeld, Pat McGrew meets Arsen Manukain from Enfocus to explore how the company has evolved from its well-known PDF tools into a comprehensive platform for print workflow automation.

From PitStop and Switch to Review, Griffin, and Phoenix, Enfocus offers solutions covering PDF processing, workflow automation, online proofing, nesting, and imposition. But perhaps the most important part of the story isn't the individual applications — it's the freedom to connect them.

Enfocus Switch is built around an open, vendor-agnostic approach, allowing printers to combine their existing technologies with solutions from Enfocus and third-party developers. Through the Switch Appstore, printing companies can access integrations and specialized tools for everything from variable data and production processes to artificial intelligence.

And this flexibility is becoming increasingly important as equipment manufacturers and software providers join the ecosystem, making it easier for printers to build workflows around their own requirements rather than being restricted to one supplier.

Arsen also highlights one of the industry's biggest automation challenges: many printing companies simply don't know what is already possible. With the support of Enfocus's partner network, printers can explore opportunities, develop proofs of concept, and discover ways to eliminate manual processes.

Looking ahead, the conversation turns to AI and the importance of combining artificial intelligence with deterministic, predictable software processes.

An interesting discussion about open integration, practical workflow automation, and why understanding the possibilities may be the most important first step toward a more automated printing company.

Recorded at FLOW 2026 · Bad Hersfeld, Germany · INKISH

Your Print Jobs Are Too Special to Automate? Think Again! · Hans Stöger · OneVision · FLOW 2026

"Every job is different, so we can't automate." Sound familiar? According to Hans Stöger from OneVision, that's one of the biggest misconceptions in the printing industry. If a process can be described and rules can be defined, it can be automated.

At FLOW 2026 in Bad Hersfeld, Pat McGrew meets Hans Stöger to explore how OneVision has evolved from its roots in PostScript and PDF processing into a comprehensive workflow automation platform serving multiple print segments.

Prepress remains one of the biggest bottlenecks in print production. From preflighting and normalizing PDFs to handling job tickets, routing files, and driving different output devices, OneVision focuses on removing repetitive manual work and making production more predictable.

But automation doesn't have to happen overnight.

Hans explains how OneVision typically begins with a short workflow audit, followed by a proof of concept that demonstrates how a customer's existing processes can be automated. From there, printers can expand their automation step by step without having to transform their entire operation at once.

Artificial intelligence also plays an increasingly practical role. Rather than adding AI simply because it's fashionable, OneVision uses it to solve specific problems, including image upscaling, intelligent bleed generation, interpreting job metadata, and turning complex preflight reports into explanations that production teams can actually understand.

From wide-format and commercial printing to high-volume, on-demand production, the fundamental challenge remains the same: getting files into production quickly, correctly, and with as little manual intervention as possible.

And perhaps Hans's most important advice is that every printing company needs someone who takes ownership of its workflow. Technology can automate processes, but people must understand and drive the improvements.

A practical conversation about overcoming automation barriers, applying AI where it creates genuine value, and why even the most complicated print production environments can become more efficient.

Recorded at FLOW 2026 · Bad Hersfeld, Germany · INKISH

Your Machines Are Waiting for Materials – Robots Can Fix That · Paul van der Hulst · MovGo · FLOW

What if one of the biggest productivity improvements in your printing company has nothing to do with printing faster, but simply keeping your machines running?

At FLOW 2026 in Bad Hersfeld, Pat McGrew meets Paul van der Hulst from MovGo to explore how automated material handling and mobile robotics can transform production efficiency by eliminating unnecessary manual transport throughout the printing factory.

In many printing companies, highly skilled operators spend valuable time moving pallets, collecting materials, and transporting work between machines. And every time an operator leaves a machine to move something, production may slow down or stop entirely.

MovGo approaches this challenge by automating the physical flow of materials, allowing printers to make better use of their existing equipment while reducing repetitive tasks and improving working conditions.

But as Paul explains, the real business case goes far beyond saving labor. By reducing machine idle time, preventing unnecessary interruptions, and improving material availability, automated transport can significantly increase the productivity of the entire production environment. For companies operating two or three shifts, the return on investment can become particularly attractive.

The conversation also explores why successful robotics projects should begin with process optimization rather than simply introducing robots into an inefficient environment. Once the production flow is optimized, automation can take over repetitive movements.

And robots are becoming an integrated part of the data-driven factory. MovGo can exchange information with MIS systems, printing presses, finishing equipment, and camera systems, providing valuable insights into material locations, inventory levels, and production progress.

With robotic hardware designed for long-term operation and software that can adapt as production environments evolve, the goal is to create a flexible solution that grows with the printing company.

A fascinating conversation about material flow, robotics, productivity, and why the next big efficiency improvement may come from everything happening between your machines.

Recorded at FLOW 2026 · Bad Hersfeld, Germany · INKISH

Beyond Prepress – ECO3 Wants to Connect Your Entire Print Factory · Erik Peeters · FLOW 2026

What if your MIS, ERP, prepress workflow, printing equipment, and production data could all communicate seamlessly — even when they come from completely different suppliers?

At FLOW 2026 in Bad Hersfeld, INKISH's Wayne Beckett meets Erik Peeters from ECO3 to explore how the company is moving beyond traditional prepress software toward a much broader vision of connected print manufacturing.

ECO3 has a long history in prepress, with solutions including Arkitex for newspapers and Apogee for commercial printing and packaging. But the company's latest development, Apogee IQ, takes a different approach.

Rather than focusing exclusively on PDF processing, imposition, and output, Apogee IQ is designed as an open integration platform connecting the entire printing business. From MIS and ERP systems to web-to-print, production workflows, and shop-floor equipment, the ambition is to create one connected environment where information flows in both directions.

And importantly, ECO3 doesn't expect printers to replace their existing technologies.

Through an API-first architecture and a growing ecosystem of predefined, certified connectors, Apogee IQ aims to simplify integration between systems from different manufacturers. Whether a printing company operates equipment from HP, Komori, or other suppliers, or combines workflow technologies from multiple vendors, the goal is to make those systems work together.

Erik also explains how production data, including OEE information, can become part of the equation. By connecting directly to equipment or integrating with solutions such as SpencerMetrics and OFS, printers can gain greater visibility into production performance and identify opportunities for improvement.

But technology alone isn't enough. Successful integration requires collaboration between software suppliers, equipment manufacturers, and the printing company itself.

With skilled labor increasingly difficult to find, reducing manual touchpoints and improving production efficiency are becoming essential competitive advantages.

An interesting conversation about open integration, connected manufacturing, and why the next generation of print automation may be less about adding new software and more about making existing technologies work together.

Recorded at FLOW 2026 · Bad Hersfeld, Germany · INKISH

Your Workflow Is Automated. But Is It Connected? · Ray Duval · Ultimate Tech · FLOW 2026

You may think your printing company is automated. But are all your systems actually working together?

At FLOW 2026 in Bad Hersfeld, Pat McGrew meets Ray Duval from Ultimate Tech to explore why workflow automation is about much more than individual software solutions — and why connecting the islands of automation is essential for modern print production.

For years, Ultimate Tech has been recognized for its Ultimate Impostrip imposition technology. But as printing companies expand into new markets and increasingly operate mixed production environments, the company's solutions have evolved far beyond traditional imposition.

Today, Ultimate Tech helps printers automate imposition, nesting, batching, and finishing preparation across commercial printing, digital print, wide format, labels, and other applications. From preparing files for flatbed printers to optimizing cutting tables and managing short-run label production, the goal is to create efficient, connected workflows that reduce manual intervention.

And automation isn't only about getting files to machines. It's increasingly about data.

Ray explains how information needs to travel in both directions, enabling production systems to receive the right instructions while returning valuable performance data that helps businesses understand and improve their operations.

But perhaps the most important point is that automation starts with understanding the customer's challenges. Ultimate Tech combines technology with decades of practical industry experience to identify bottlenecks, connect existing systems, and help printing companies develop more efficient production environments.

Whether you're already using Ultimate Impostrip or just beginning your automation journey, this conversation demonstrates why the next step isn't necessarily another piece of software, but making everything work together.

Recorded at FLOW 2026 · Bad Hersfeld, Germany · INKISH

AI Is Only as Smart as Your Data · Vishal Sahay · SpencerMetrics · FLOW 2026

Everybody wants automation. Everybody wants AI. But what happens when the data feeding those systems is incomplete, inconsistent, or simply wrong?

At FLOW 2026 in Bad Hersfeld, Pat McGrew meets Vishal Sahay from SpencerMetrics to discuss one of the most fundamental challenges in print manufacturing: establishing a reliable foundation of real-time production data.

Printing companies often operate equipment from different manufacturers, using different systems, protocols, and ways of reporting information. Collecting data manually or combining information from disconnected sources can quickly create inconsistencies that undermine the very automation companies are trying to achieve.

SpencerMetrics addresses this challenge by collecting and standardizing machine data, making accurate production information available to other systems, workflow automation platforms, and AI applications.

And as Vishal explains, artificial intelligence cannot solve everything on its own. Without structured, contextualized data, AI can produce misleading conclusions or even hallucinate information that doesn't reflect what's actually happening on the production floor.

Interestingly, Vishal doesn't see the growing volume of data as the biggest challenge. Modern cloud infrastructure can handle enormous amounts of information. The real challenge is making that data useful without overwhelming the people responsible for production.

From machine monitoring to automation, robotics, and AI-driven decision-making, the message is clear: intelligent manufacturing starts with trustworthy information.

A conversation about why investing in better data may be the most important first step toward a genuinely automated printing company.

Recorded at FLOW 2026 · Bad Hersfeld, Germany · INKISH

Robots Without Safety Fences? Heidelberg Makes It Possible · Dennis D’Angelo · FLOW 2026

What if industrial robots could work alongside people without the need for traditional safety fences?

At FLOW 2026 in Bad Hersfeld, INKISH's Morten Reitoft meets Dennis D'Angelo, Product Manager for Folding Machines and Robotic Solutions at Heidelberg, to explore the development of the StackStar C — a robotic stacking solution designed to make print finishing safer, more efficient, and more flexible.

Dennis was involved in developing the StackStar C from the very beginning, transforming customer requirements into a working industrial solution presented at drupa 2024. He shares the experience of seeing the robot come to life, the positive response from customers, and how their feedback continues to shape its development.

One of the most interesting aspects is Heidelberg's safety concept. The GS-certified system uses a collaborative robotic arm and clearly marked safety zones, allowing people and robots to work in the same production environment without traditional protective fencing.

But safety is only part of the story.

StackStar C combines speed, productivity, and gentle material handling. Its flexible gripper accommodates formats from A6 to B4 without requiring a gripper change, while the stacking and transport system is designed to handle printed products carefully and adapt to different factory layouts.

Dennis also explains why successful robotics development starts with listening to customers rather than simply creating technology for technology's sake.

An engaging conversation about engineering, customer-driven innovation, and the growing role of robotics in modern print finishing.

Recorded at FLOW 2026 · Bad Hersfeld, Germany · INKISH

Heidelberg Is No Longer Just About Printing Presses · Elke Steinbach · Heidelberg · FLOW 2026

Everybody knows Heidelberg for its printing presses. But the future of Heidelberg is about much more than printing. At FLOW 2026 in Bad Hersfeld, INKISH's Morten Reitoft meets Elke Steinbach from Heidelberg to discuss the company's evolving role as a complete systems provider, connecting printing presses, software, robotics, and logistics into one integrated production environment. Heidelberg has pursued end-to-end workflow integration for more than two decades, but the ambition now extends well beyond traditional prepress and press operations. With Prinect, robotic solutions, and increasing attention to intralogistics and material handling, Heidelberg wants to eliminate the gaps that still exist between individual production processes. And there's a very practical reason for this development: finding skilled employees is becoming increasingly difficult, particularly in Europe and other industrialized markets. Automation isn't simply about replacing manual tasks. It's about creating reliable, efficient production environments where people and technology work together. Elke also explains why openness is essential. Just as Prinect can integrate equipment from different manufacturers, Heidelberg's approach to robotics and workflow automation recognizes that most printing companies operate mixed production environments. The conversation also touches on Heidelberg's successful SHIFT event, the importance of bringing industry professionals together, and why real-world examples and knowledge sharing are becoming increasingly valuable. Perhaps the biggest message is that Heidelberg no longer sees the printing press as the center of everything. The entire production process — from incoming materials and data to finished products and logistics — must function as one connected system. A conversation about Heidelberg's transformation, the growing importance of robotics, and what it really takes to build the smart printing factory of the future. Recorded at FLOW 2026 · Bad Hersfeld, Germany · INKISH

Flow 2026 Eric Worrall · Vice President of Products & Services · Hybrid Helix Software

A major change is coming to the European software market, and printing companies, equipment manufacturers, and software developers need to understand what it means.

At FLOW 2026 in Bad Hersfeld, Pat McGrew meets Eric Worrall from Hybrid Software Helix for an important conversation about the European Union's Cyber Resilience Act (CRA) and its implications for the printing industry's increasingly connected production environments.

Unlike GDPR, which focuses on personal data protection, the Cyber Resilience Act introduces cybersecurity requirements for software and hardware products themselves. Software must be designed with security in mind, vulnerabilities must be managed, and manufacturers need to demonstrate compliance with applicable requirements.

While vulnerability and security-incident reporting obligations began in September 2026, the main requirements take effect in December 2027, including conformity assessments, technical documentation, and CE marking.

Eric explains why these requirements extend beyond complete software solutions. Third-party components, software libraries, and development platforms all form part of a wider supply chain where security vulnerabilities can create significant risks.

And what happens when printing companies develop their own applications or build additional functionality on top of commercially available software? Depending on how those solutions are developed and made available on the market, additional responsibilities may arise.

The conversation highlights why printers should already be talking to their technology suppliers, understanding their software dependencies, and preparing for a future where cybersecurity becomes an essential part of software development and procurement.

An important discussion about compliance, responsibility, and why the next major challenge in print workflow automation may not simply be connecting systems, but ensuring that the software connecting them is secure.

Recorded at FLOW 2026 · Bad Hersfeld, Germany · INKISH

What If Your MIS Could Think for Itself? · Hannes Rogler · Rogler Software · FLOW 2026

Imagine receiving an email from a customer requesting 500 business cards and having your MIS automatically understand the specifications, prepare an estimate, and suggest the most efficient production route. No complicated menus, no repeated data entry — just a conversation with your system.

At FLOW 2026 in Bad Hersfeld, INKISH's Wayne Beckett meets Hannes Rogler from Austrian software developer Rogler to explore how artificial intelligence is transforming print management information systems.

Rogler's approach goes far beyond adding AI as another feature. Instead of navigating traditional menu structures, users can increasingly interact with the MIS through natural language, asking it to open customer records, analyze incoming emails, interpret job specifications, and prepare quotations. When customer requirements are unclear, the system can even support a dialogue to clarify the details.

But the possibilities don't stop at estimating.

Hannes explains how AI-driven production planning can optimize jobs based on machine capacity, available staff, working hours, formats, colors, finishing requirements, and production priorities. Instead of manually building every schedule, planners can increasingly focus on supervising and adjusting an intelligently generated production plan.

The conversation also covers integration with specialized ganging solutions, the importance of connecting different parts of the production process, and Rogler's international presence through partners in Europe, India, and China.

Perhaps one of the most interesting developments is how AI can make sophisticated MIS technology easier to use, even for employees without extensive printing industry experience.

A practical look at how artificial intelligence is moving from being a helpful assistant to becoming an active part of estimating, workflow management, and production planning.

Recorded at FLOW 2026 · Bad Hersfeld, Germany · INKISH

Faster RIP, Cheaper Hardware – The Power of GPU · Justin Bailey · Hybrid Software Helix · FLOW 2026

What if the secret to faster, more affordable digital printing isn't more powerful hardware, but smarter software?

At FLOW 2026 in Bad Hersfeld, INKISH's Wayne Beckett meets Justin Bailey, who leads Hybrid Software Helix, formerly Global Graphics Software, to explore the technology behind some of the printing industry's best-known equipment manufacturers.

Hybrid Software Group brings together specialized companies covering prepress, workflow, color management, inkjet electronics, and core software technologies. From Hybrid Software and ColorLogic to Meteor Inkjet, Xitron, and Helix, the group provides technology supporting a wide range of printing applications.

And there's a good chance you're already using its technology without knowing it.

Justin explains how core technologies such as the Harlequin RIP and Mako SDK are licensed to major equipment manufacturers, enabling them to develop their own branded solutions without building everything from scratch.

But the real highlight of this conversation is SmartRIP, a new GPU-native raster image processing technology designed to deliver impressive performance using relatively inexpensive graphics hardware.

Rather than relying on increasingly expensive computing systems, SmartRIP uses parallel processing capabilities to improve performance while reducing hardware requirements. Combined with integrated color management and simplified media handling, it offers OEMs and integrators a more efficient foundation for developing print solutions.

For print service providers and converters, the benefits ultimately come down to something very familiar: higher performance, lower costs, and better margins.

A fascinating conversation about the technology most printers never see, but increasingly depend on, and why software innovation could be just as important as advances in printing hardware.

And yes, Wayne and Justin even manage to put their West Ham and Millwall rivalry aside in the name of integration!

Recorded at FLOW 2026 · Bad Hersfeld, Germany · INKISH

Print Is Just the Beginning – From Personalization to Omnichannel · Phil Gaskin · XMPie · FLOW 2026

What if printing companies could offer much more than personalized print — and actually measure the results of every campaign?

At FLOW 2026 in Bad Hersfeld, INKISH's Morten Reitoft meets Phil Gaskin from XMPie to explore how a platform that started with variable data printing has evolved into a comprehensive solution for personalization, web-to-print, e-commerce, and omnichannel marketing.

For 26 years, XMPie has helped printers turn customer data into personalized communications. Today, the possibilities extend far beyond printed products. By connecting physical print with digital channels, printers can deliver interactive campaigns combining print, online experiences, messaging, and measurable customer engagement.

Phil explains how XMPie's integration with Adobe maintains the creative freedom and typographical control designers expect, while enabling customers to personalize products and campaigns through online storefronts. The same platform can manage ordering, campaign deployment, and analytics, providing valuable insights into campaign performance.

And this isn't just technology for large printing companies. From small businesses to multinational organizations, XMPie offers different entry points depending on the customer's needs and ambitions.

The conversation also explores programmatic print, the growing importance of open integrations, and how AI is helping XMPie simplify operations and introduce new creative possibilities.

Perhaps most importantly, Phil explains how expanding into digital services can help printers protect existing print volumes while developing entirely new revenue opportunities.

A conversation about the evolving value of print and why the future of printing may depend as much on connecting communication channels as on producing the printed product itself.

Recorded at FLOW 2026 · Bad Hersfeld, Germany · INKISH

Your Machines Have Data. Your Operators Have Answers. · Andrew Woollams · OFS · FLOW 2026

Your printing machines generate enormous amounts of data. But what if the most valuable insights actually come from the people operating them?

At FLOW 2026 in Bad Hersfeld, Pat McGrew meets Andrew Woollams from OFS to explore how combining real-time machine data with operator feedback creates a completely different level of production intelligence.

With more than 20 years of experience in the printing industry, including 15 years at HP Industrial Print, Andrew understands the challenges printers face in improving productivity, identifying bottlenecks, and understanding what's really happening on the production floor.

OFS takes a manufacturing-focused approach to production visibility, connecting machine performance data with something equally important: the voice of the workforce. After all, operators often know more about what's happening on the factory floor than anyone else.

And now AI is making that information dramatically more accessible.

With Maven, OFS introduces an AI-powered operational assistant that allows anyone, from machine operators to senior management, to ask questions about production performance using natural language. Why is one production line performing better than another? Where are the biggest losses occurring? What happened while the production manager was away?

Instead of spending hours analyzing reports, Maven can deliver insights, comparisons, and visualizations in seconds, turning complex production data into actionable information.

From commercial printing and packaging to industrial print and finishing, OFS demonstrates why the next step in automation isn't simply collecting more data, but understanding it — and giving the people closest to production a stronger voice.

A conversation about AI, manufacturing intelligence, and why smarter factories need both better technology and better human insights.

Recorded at FLOW 2026 · Bad Hersfeld, Germany · INKISH

Print Anywhere in the World – One Global Infrastructure · Alex Zayats · Cloudprinter · FLOW 2026

What if you could connect your business to a global network of printing companies without having to manage every supplier, production workflow, and delivery process yourself?

At FLOW 2026 in Bad Hersfeld, Pat McGrew meets Alex Zayats from Cloudprinter to explore how a global print production infrastructure enables businesses to automate ordering, production, and fulfillment across international markets.

Cloudprinter connects print buyers with printing partners around the world through APIs and integrations with popular platforms such as Shopify, WooCommerce, and Zapier. Whether customers operate sophisticated e-commerce environments or need a custom integration, the goal is to make global print production accessible through one connected infrastructure.

But managing a worldwide printing network requires more than software. Alex explains how Cloudprinter combines automation with supplier relationships, quality control, service-level agreements, and continuous communication to maintain reliable production across different locations.

Artificial intelligence is also becoming part of the operation, helping Cloudprinter respond to customer inquiries around the clock with more relevant, personalized support.

The conversation explores Cloudprinter's customizable brand portals, allowing companies to create branded ordering environments for employees, partners, and customers. Pat also highlights the Girls Who Print merchandising store as an example of how these solutions can support specific customer requirements.

An interesting perspective on how cloud technology, APIs, AI, and distributed manufacturing are changing the way print is bought, produced, and delivered.

Recorded at FLOW 2026 · Bad Hersfeld, Germany · INKISH

Still Running Your Print Shop on Excel? · Alexandra Pettersson · GKS4 · FLOW 2026

Are you still managing your printing business with spreadsheets, paperwork, or information stored in people's heads? There's a better way — and getting started might be easier than you think.

At FLOW 2026 in Bad Hersfeld, Pat McGrew meets Alexandra Pettersson from GKS4 to explore how a modern, cloud-native Print MIS can help small and medium-sized printing companies take control of their entire production process.

At the heart of GKS4 is a powerful estimating engine that calculates prices in milliseconds, making it easy to create quotations, adjust specifications, and respond quickly to customer requests. But estimating is only the beginning.

From quotations and order management to job tickets, production planning, distribution, and shipping, GKS4 connects essential business processes into one integrated workflow. Whether you're producing offset, digital, or wide-format print, the system is designed to adapt to your production environment.

And what about implementation? Alexandra explains how GKS4 focuses on fast onboarding, with a typical implementation taking just one to two months. Existing material data can be imported, machines configured, and employees introduced to an intuitive system that makes everyday work considerably easier.

For printers who have been reluctant to invest in an MIS because of concerns about complexity or lengthy implementation projects, this conversation offers an interesting perspective.

Sometimes the biggest step toward automation isn't buying another machine. It's getting better control of the business you already have.

Recorded at FLOW 2026 · Bad Hersfeld, Germany · INKISH

One ERP, Endless Possibilities – Connecting Everything in Print · Luca Rieser · Obility · FLOW 2026

What if your printing company could connect all its software systems into one seamless workflow without having to replace the tools that already work?

At FLOW 2026 in Bad Hersfeld, Pat McGrew meets Luca Rieser from Obility to explore how modern ERP technology can simplify print production, eliminate unnecessary manual processes, and bring different systems together.

Obility approaches print automation with a modular philosophy. Combining ERP functionality, web-to-print shops, and workflow automation, the platform is designed to manage production processes while remaining open to third-party applications, custom-developed solutions, and existing software investments.

For printers running ten or twelve separate applications, the challenge isn't necessarily finding more software. It's making everything work together. Luca explains how Obility helps reduce complexity, connect disconnected processes, and create workflows where information moves automatically from one step to the next.

And there's an important human perspective: automation isn't about replacing employees. It's about removing repetitive work and enabling people to focus on tasks that create more value.

Implementation depends on the complexity of the business. Standard configurations can typically be introduced within two to six months, while larger, highly customized projects may develop into long-term partnerships as companies continuously discover new opportunities for optimization.

A practical conversation about flexibility, integration, and why the future of print automation isn't necessarily one system doing everything, but different technologies working together as though they were one.

Recorded at FLOW 2026 · Bad Hersfeld, Germany · INKISH

250+ Materials, Endless Possibilities · Falkon Kazakos & Seth Hirdes · Probo · FLOW 2026

What happens when you bring the printing industry together inside one of Europe's most impressive print production environments?

At FLOW 2026 in Bad Hersfeld, Falkon Kazakos and Seth Hirdes take us inside Probo, the host of an event bringing together printing professionals, technology providers, automation specialists, and the next generation of industry talent.

Organized by INKISH in collaboration with Probo, FLOW is about much more than software and robotics. It's about connecting people, sharing ideas, discussing real production challenges, and discovering how different technologies can work together to create one continuous production flow.

And Probo itself is an important part of that story.

With more than 250 different materials available, Probo demonstrates how industrial-scale print production and creativity can work hand in hand. From everyday print products to imaginative applications, the possibilities are limited more by imagination than by technology.

Falkon and Seth also highlight something equally important: the value of bringing people together. Whether you're an experienced printing professional, a technology specialist, or a student discovering the industry, FLOW offers opportunities to learn, connect, and find inspiration.

A look at the people, atmosphere, and production environment behind FLOW 2026, with a message to the next generation: You are the future!

Recorded at FLOW 2026 · Probo · Bad Hersfeld, Germany · INKISH

The Only Print Editor You Need? AI Is Changing Everything · Axel Marciniak · Printess · FLOW 2026

What if one online editor could handle everything from business cards and photo books to beach flags, mugs, and large-format printing — and artificial intelligence could build the templates for you?

At FLOW 2026 in Bad Hersfeld, INKISH's Morten Reitoft meets Axel Marciniak from Printess to explore a web-to-print platform making a bold promise: the only editor you need.

Printess combines professional design capabilities, familiar from applications such as Adobe InDesign, with an intuitive web-based environment designed for both printing companies and their customers. Complex layouts, text flows, layers, and personalization options can be created with a single tool, while the customer-facing interface is generated automatically based on the product's configuration.

For printers looking to offer Canva-like design experiences directly through their own webshops, this creates interesting possibilities. Different products, different storefronts, and different customer experiences can all be managed through the same platform.

And then there's AI.

With the new Printess AI Assistant, users can describe what they want to create, upload reference images, and let AI generate editable templates, design elements, and even personalized marketing content. What previously required significant design and development work can now begin with a simple prompt.

Axel also explains Printess's accessible business model, allowing printers to start small, experiment with the technology, and scale as their business grows.

An interesting conversation about making professional print design more accessible, simplifying web-to-print, and putting AI directly into the hands of printers and their customers.

Recorded at FLOW 2026 · Bad Hersfeld, Germany · INKISH

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