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At Fujifilm's Open House in Hanover, Illinois, just outside Chicago, Morten B. Reitoft speaks with Paul Albano, Product Manager for Fujifilm's toner production presses, about the thinking behind the new Revoria PC2120 and how customer feedback helps shape future product development. As a product manager, Paul serves as the link between customers and Fujifilm's R&D teams in Japan. The conversation explores how ideas, requests, and production challenges from print service providers worldwide are translated into new features, improved workflows, and smarter automation. Morten and Paul discuss key innovations in the Revoria PC2120, including AI-assisted automation, media profiling, substrate handling, quality control, and workflow improvements. Rather than focusing on a single specification such as speed or print quality, Paul explains why modern production presses are increasingly about combining automation, intelligence, consistency, and ease of operation to improve productivity and return on investment. The discussion also touches on Fujifilm's global organization and how technologies developed across healthcare, imaging, and other divisions contribute to innovations in production printing. Finally, Paul shares why listening to customers remains one of the most important parts of his role and how continuous feedback helps drive future product development. A great conversation about product management, customer-driven innovation, automation, and the future of toner production printing.
At Fujifilm's Open House in Hanover, Illinois, just outside Chicago, Morten B. Reitoft speaks with Eric Vessels, Chief Experience Officer (CXO) at Taktiful, about the company's mission to help printers create more value through digital embellishment. The conversation centers around Taktiful's newly launched Digital Embellishment Manifesto, which argues that the print industry has spent too many years competing on price instead of promoting the unique strengths of print. Eric explains why he believes print's greatest advantage is its tactile nature and why embellishment should be viewed as a business strategy rather than simply an aesthetic enhancement. Morten challenges Eric on whether the manifesto is an industry movement or a clever marketing initiative, leading to an open discussion about thought leadership, profitability, and the role Taktiful hopes to play in helping printers build stronger businesses. The two also discuss Fujifilm's Revoria platform, fifth and sixth colors, digital foiling, raised UV, and how new technologies are making embellishment accessible to many more print service providers than ever before. The conversation concludes with fascinating insights into the psychology of touch and why tactile print has such a powerful influence on customer engagement and purchasing decisions. A thoughtful conversation about digital embellishment, print psychology, profitability, and why the future of print may lie in rediscovering what has always made it unique.
At Fujifilm's Open House in Hanover, Illinois, just outside Chicago, Morten B. Reitoft speaks with Andrew Gunn, Director of Production Solutions at Fujifilm North America, following the launch of the new Revoria PC2120. Rather than simply discussing another product launch, the conversation takes a broader look at how production printing continues to evolve. Andrew explains that while expanded color capabilities—including the new green toner—and CMYK+ applications create exciting new opportunities, the real story behind the PC2120 is automation, workflow optimization, and making production easier for print service providers. Morten challenges Andrew on several aspects of the new platform, including whether the biggest value lies in the specialty colors or in the improvements that affect every printed sheet. Together, they discuss intelligent automation, AI-assisted workflows, media profiling, substrate handling, inline finishing, and the practical business benefits of reducing operator intervention. The conversation also turns to the wider market. With many printers carefully considering their next investment, Andrew shares Fujifilm's perspective on the future of toner production printing, the continued importance of offset, and why Fujifilm believes innovation is driven by continuous improvement rather than dramatic disruption. Finally, the discussion explores Fujifilm's broader strategy across commercial print, workflow, offset plates, packaging, and production printing, offering valuable insight into how one of the industry's largest technology companies views the future of print. An open and honest conversation about innovation, automation, business strategy, and the thinking behind Fujifilm's newest production press.
At Fujifilm's Open House in Hanover, Illinois, just outside Chicago, Morten B. Reitoft speaks with Christine Yardley from Toronto, Canada, about creativity, digital printing, embellishment, and why she believes print can still be considered an art form. Known for her passion for digital print, specialty colors, foils, varnishes, and embellishments, Christine shares how she combines technology and creativity to create print that captures attention and delivers value for customers. The conversation explores the role of design and prepress, the opportunities created by expanded color gamuts, and how Fujifilm's new Revoria PC2120 can help printers produce more vibrant and engaging applications. Morten and Christine also discuss toner versus inkjet, the importance of understanding customer needs, and how embellishment can help print service providers differentiate themselves in a competitive market. Drawing on examples from healthcare communications, proposal presentations, and highly customized marketing pieces, Christine explains why creativity remains one of the most powerful tools available to printers today. A lively conversation about print, creativity, technology, and the endless possibilities created when great ideas meet great production.
At Fujifilm's Open House in Hanover, Illinois, just outside Chicago, Morten B. Reitoft speaks with Kevin Abergel from Taktiful about one of the printing industry's most talked-about opportunities: digital embellishment. Together with Eric Vessels, Kevin presented market data, industry trends, and real-world business cases showing why digital embellishment continues to attract attention from printers looking for higher margins and stronger differentiation. While only a small percentage of print service providers currently offer digital embellishment capabilities, Kevin argues that this is exactly why the opportunity remains so attractive. With relatively limited competition and growing demand for added-value print, printers have a chance to move away from commodity pricing and create applications that deliver significantly higher profit margins. The conversation touches on research from NAPCO Media and WhatTheyThink, investment trends in embellishment technologies, and the growing use of fifth and sixth colors. Kevin explains how capabilities such as white, clear, metallic effects, specialty colors, and other print enhancements can help printers create more engaging products and stronger business results. The discussion also explores why many embellishment opportunities remain untapped. From economic uncertainty and equipment investment costs to education and market awareness, several factors continue to slow adoption. Yet the data suggests growing interest from print providers looking to differentiate themselves rather than compete solely on price. For Kevin and the team at Taktiful, the mission remains clear: help printers understand the value they already have at their fingertips and turn print enhancements into profitable business opportunities. An engaging conversation about margin, differentiation, customer value, and why the future of print may be about much more than CMYK.
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