Josh Bassett · Sr. Director of IT, ERP Systems · Imagine · CONNECT 2026

Imagine is a 2,500-person-plus printing company serving a vast range of customers across the US. Josh Basset is the Sr. Director of IT and responsible for the software delivered by ePS and CAI – and, as Josh Bassett has a background himself with EFI, he knows his back-doors and work-arounds – but expresses how important the solutions are in managing the group that has several locations nationwide. As we speak, Josh Bassett, of course, is also talking about the relationship they have with ISCorp, which supports Imagine with a managed hosting solution. We are, as always, curious whether outsourcing is a financially viable option, and though Josh Bassett tells us that ISCorp has been up and running for less than 3 weeks, he can happily tell us that ISCorp is worth the money, also from the perspective of going live. The implementation went smoothly, and Josh Bassett even explains about a situation where the ISCorp solution was essential – but listen for yourself in this great interview!