From Mass Printing to Personalized Products with AI 路 Krzysztof Szczepa艅czyk 路 Printbox 路 FLOW 2026
What if your next growth opportunity isn’t printing more of the same, but producing something completely unique for every customer?
At FLOW 2026 in Bad Hersfeld, Pat McGrew meets Krzysztof Szczepa艅czyk from Printbox to explore how printing companies can expand into the business-to-consumer market with personalized products, from photo books and posters to wall art, gifts, and much more.
Printbox provides a ready-to-use personalization platform that integrates with existing e-commerce environments, including Shopify and custom storefronts. Rather than developing complex online editors themselves, printers can offer customers intuitive tools to create their own products, while Printbox handles the ordering process and delivers print-ready files into existing production workflows.
But personalization is becoming even more exciting with artificial intelligence.
With Masterpiece AI, Printbox brings generative AI directly into the product creation experience, making it easier for consumers to transform their photos and ideas into unique printed products. Imagine uploading a picture of your dog and turning it into a royal portrait, ready to print, frame, and give as a gift!
The important part is that Printbox doesn’t need to replace the printer’s existing production systems. Through APIs and other integration methods, orders can move into established MIS, imposition, and production workflows.
A fascinating conversation about e-commerce, AI, personalization, and how printers can develop new revenue opportunities by making it easier for customers to create something truly personal.
Recorded at FLOW 2026 路 Bad Hersfeld, Germany 路 INKISH









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