Brent Pietrzak · CEO & President · CAI Graphic Communications · PRINTING United 2025

At Printing United 2025, Pat McGrew from INKISH sits down with Brent, CEO and President of CAI Graphic Communications. This newly unified organization brings together CI and EPS under one brand.

Brent explains that both companies were historically strong in manufacturing software — CAI in process and discrete manufacturing, and EPS in print manufacturing. “When you look across those verticals, the end markets differ, but the challenges are very similar,” he says. “By bringing the two together, we’ve created the scale and expertise needed to accelerate growth.”

He outlines a clear vision: the company aims to double in size over the next four years, driven by organic growth, technology investments, and strategic acquisitions. Customers, Brent notes, can expect faster response times, broader support coverage, and increased investment in current solutions. “We’re already seeing improvements in communication and customer responsiveness,” he adds.

Discussing the print industry specifically, Brent emphasizes that print is fundamentally a manufacturing environment, and software remains key to its evolution. “The challenges print businesses face aren’t going away,” he says. “That’s why this will continue to be a steady, predictable growth story.”

When asked about the popular Connect event, Brent confirms it will continue. “I’m only 45 days in,” he says with a smile, “but I’ll definitely be there in February. From everything I’ve heard, it’s a great event — and one we expect to support going forward.”

He closes on a confident note: “For our customers and partners, CI Graphic Communications will continue to be a business you can count on.”