In this session, Montserrat Peidro, SVP of Strategy & Operations, Pax8, and board member of BOBST, explores how conflict, when managed effectively, drives innovation and builds high-performance teams. Drawing from real-world examples, such as the development of the iPad and Airbnb's success, the talk delves into the psychology of workplace conflict, the role of cultural differences, and the importance of psychological safety. With references to influential works like "The Five Dysfunctions of a Team" and "Good to Great," this presentation offers insights into transforming conflict from a source of fear into a catalyst for breakthroughs. Join us to understand why keeping calm and minding the gap is key to a thriving, innovative workplace. LinkedIn: https://www.linkedin.com/in/montserratpeidro/