Héctor Enríquez · Indirect Channel Productions Specialist · Ricoh Mexicana · Expografica

At Expográfica in Guadalajara, Héctor Enríquez from Ricoh speaks with Editor Morten B. Reitoft from INKISH about Ricoh’s rapid growth in production print and the evolving relationship between offset, toner, and inkjet technologies. The conversation explores how Ricoh has transformed itself into a major player in production printing since entering the high-end market at drupa 2012, while continuing to expand across commercial print, manufacturing, hospitality, and industrial applications.

Héctor Enríquez explains why Ricoh’s focus remains centered on profitability, customer satisfaction, and helping printers build sustainable business models around digital production. The interview also highlights the growing role of inkjet technology in Mexico, improvements in quality and substrate compatibility, and why many offset printers are increasingly evaluating inkjet as a competitive production alternative. Ricoh’s experience with printheads, combined with its toner and inkjet platforms, positions the company well for future growth in the Mexican market.