Doug Richards · Product Partner Line Manager · Fiery
A surprising amount of print production still starts with an email.
At PRINTING United 2026 in Las Vegas, Pat McGrew meets Doug Richards from Fiery to see how Fiery Scribe can remove much of the manual work normally involved in turning those emails into production-ready jobs.
The traditional process is familiar. An operator opens the email, reads the customer instructions, downloads the attached PDF, imports it into the Fiery, interprets the specifications, sets copies, media, color, imposition and finishing — and only then can the job move toward production.
Fiery Scribe uses AI to shorten that process dramatically.
A customer can simply send an email describing what they want — perhaps 25 black-and-white booklets — and attach the PDF. Scribe interprets the request, applies the relevant job properties and sends the file directly into Fiery Command WorkStation, ready for the operator to review.
The human is still in control.
If information is missing or something needs clarification, the operator can see both the original request and the settings Scribe has applied, make adjustments and communicate back with the customer.
For busy print environments where dozens of jobs arrive through email every day, removing repetitive job-entry clicks can create a significant productivity gain. Doug describes one early user returning to an inbox containing 40 untouched job requests and using Scribe to quickly move those emails into the Fiery workflow instead of manually recreating each job.
Fiery Scribe supports selected FS500 Pro/FS500 servers and later and is available as a licensed application within Command WorkStation.
Email in.
Job ticket created.
Operator checks it.
Print.
Watch Pat McGrew’s conversation with Doug Richards from Fiery at PRINTING United 2026 in Las Vegas.
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Sat September 26th
Ileana L Barber · Global Portfolio Marketing...
English text below the Spanish: Una cantidad sorprendente de trabajos de impresión todavía comienza con un correo electrónico. En PRINTING United 2026 en Las Vegas, Pat McGrew conversa con Doug Richards de Fiery para conocer cómo Fiery Scribe puede eliminar gran parte del trabajo manual que normalmente se requiere para convertir las solicitudes recibidas por email en trabajos listos para la producción. El proceso tradicional resulta muy familiar: un operador abre el correo, lee las instrucciones del cliente, descarga el PDF, lo importa a Fiery, interpreta las especificaciones y configura la cantidad, el color, la imposición y el acabado. Solo entonces el trabajo puede avanzar hacia la producción. Fiery Scribe utiliza inteligencia artificial para reducir drásticamente ese proceso. El cliente puede simplemente enviar un correo explicando lo que necesita —por ejemplo, 25 folletos en blanco y negro— y adjuntar el PDF. Scribe interpreta la solicitud, aplica automáticamente las propiedades correspondientes y envía el archivo directamente a Fiery Command WorkStation para que el operador lo revise. La persona sigue teniendo el control. Si falta información o es necesario aclarar algo, el operador puede ver tanto la solicitud original como las configuraciones aplicadas por Scribe y realizar los ajustes necesarios. En entornos de producción donde llegan decenas de trabajos por correo electrónico cada día, eliminar tareas repetitivas de entrada de pedidos puede generar un aumento significativo de la productividad. Correo recibido. Trabajo configurado. El operador revisa. A imprimir. Mira la conversación entre Pat McGrew y Doug Richards de Fiery en PRINTING United 2026, en Las Vegas. ---- A surprising number of print production projects still start with an email. At PRINTING United 2026 in Las Vegas, Pat McGrew meets with Doug Richards from Fiery to see how Fiery Scribe can reduce much of the manual work typically involved in turning emailed job requests into production-ready files. The traditional process is familiar: an operator opens the email, reads the customer instructions, downloads the PDF, imports it into the Fiery, interprets the specifications, sets quantity, color, imposition and finishing — and only then can the job move toward production. Fiery Scribe uses AI to dramatically shorten that process. A customer can simply send an email describing what they want — perhaps 25 black-and-white booklets — and attach the PDF. Scribe interprets the request, applies the relevant job properties, and sends the file directly into Fiery Command WorkStation, ready for the operator to review. The human remains in control. If information is missing or something needs clarification, the operator can see both the original request and the settings Scribe has applied and make the necessary adjustments. For busy print environments where dozens of jobs arrive via email every day, removing repetitive job-entry tasks can yield significant productivity gains. Email in. Job ticket created. Operator checks it. Print. Watch Pat McGrew's conversation with Doug Richards from Fiery at PRINTING United 2026 in Las Vegas.