Steven Antoni · Director of Sales, Americas · Aurigma
On the final day of PRINTING United 2026 in Las Vegas, Wayne Beckett meets Steven Antoni from Customer’s Canvas to talk about web-to-print — and why getting started doesn’t have to become an enormous IT project.
Customer’s Canvas has been developing personalization and web-to-print technology for around a decade, but Steven is quick to explain that it isn’t simply another online editor.
The platform combines a range of tools designed to make complex products easier for customers to configure and order online while allowing PSPs to connect those orders into their existing production environments.
That can include personalized products, direct mail, variable-data applications and more complex projects where the customer needs guidance through the ordering process.
Integration is naturally fundamental.
Customer’s Canvas is API-driven, allowing it to connect with e-commerce platforms and other systems already being used by the printer rather than forcing the PSP to rebuild its complete infrastructure around another isolated application.
But Wayne raises one of the biggest barriers to web-to-print: setup.
When printers start thinking about thousands of products, substrates, templates and configurations, the project can quickly become overwhelming. Steven’s advice is to avoid trying to launch everything at once. Start with the strongest products or the market opportunity you want to address first, get that working, and expand from there.
Customer’s Canvas is also introducing AI-assisted tools designed to simplify template creation and reduce some of the manual work required during implementation.
Because web-to-print only creates value when customers can actually use it — and when the printer can get it into production without creating another layer of complexity.
Watch Wayne Beckett’s conversation with Steven Antoni from Customer’s Canvas at PRINTING United 2026 in Las Vegas.
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Sat September 26th
Doug Richards · Product Partner Line Manager...
A surprising amount of print production still starts with an email. At PRINTING United 2026 in Las Vegas, Pat McGrew meets Doug Richards from Fiery to see how Fiery Scribe can remove much of the manual work normally involved in turning those emails into production-ready jobs. The traditional process is familiar. An operator opens the email, reads the customer instructions, downloads the attached PDF, imports it into the Fiery, interprets the specifications, sets copies, media, color, imposition and finishing — and only then can the job move toward production. Fiery Scribe uses AI to shorten that process dramatically. A customer can simply send an email describing what they want — perhaps 25 black-and-white booklets — and attach the PDF. Scribe interprets the request, applies the relevant job properties and sends the file directly into Fiery Command WorkStation, ready for the operator to review. The human is still in control. If information is missing or something needs clarification, the operator can see both the original request and the settings Scribe has applied, make adjustments and communicate back with the customer. For busy print environments where dozens of jobs arrive through email every day, removing repetitive job-entry clicks can create a significant productivity gain. Doug describes one early user returning to an inbox containing 40 untouched job requests and using Scribe to quickly move those emails into the Fiery workflow instead of manually recreating each job. Fiery Scribe supports selected FS500 Pro/FS500 servers and later and is available as a licensed application within Command WorkStation. Email in. Job ticket created. Operator checks it. Print. Watch Pat McGrew's conversation with Doug Richards from Fiery at PRINTING United 2026 in Las Vegas.