Frank Mallozzi Leads Konica Minolta’s Industrial Print Revolution | Taktiful Tuesdays Ep. 3

Welcome back to another engaging episode of Taktiful Tuesdays! In this installment, host Eric Vessels sits down with his longtime friend Frank Mallozzi, the President of Konica Minolta’s Industrial Print and Production (IPP) Group. This conversation takes you on a journey through Frank’s unexpected return to the industry and his mission to drive innovation in the world of industrial printing.

After a successful 25-year career at EFI, where he last served as the Chief Revenue Officer, Frank contemplated retirement. However, a call from Sam Errigo, CEO of Konica Minolta, changed his plans. Intrigued by the opportunities within Konica Minolta’s IPP Group, Frank felt the familiar spark of passion reignite. He couldn’t resist the challenge to lead a division focused on groundbreaking technologies in the printing industry.

Frank shares insights into the three key segments that the IPP Group is concentrating on:

1.B2 Inkjet Technology: Exploring advancements in the shift from analog to digital printing, and how Konica Minolta is at the forefront of this transition.

2.Electrophotographic Label Printing: Discussing their significant market share in this area and the introduction of new products that enhance quality and efficiency.

3.Digital Embellishment: Delving into what Frank refers to as the “crown jewel” of their offerings, emphasizing its potential to revolutionize how businesses add value to print materials.

Throughout their discussion, Eric and Frank address the challenges that come with introducing new technologies to the market. They emphasize the importance of educating customers, not just about the products themselves but about how these innovations can create new revenue streams and differentiate them in a competitive landscape. Frank underscores that success in this arena isn’t about competing on price but about offering unique value that customers can’t find elsewhere.

The conversation also highlights the potential partnership between Taktiful and Konica Minolta. Both Eric and Frank express excitement about collaborating to provide education, training, and software solutions aimed at simplifying the adoption of digital embellishment technologies. They believe that by combining their strengths, they can make a significant impact on the industry and help customers overcome common hurdles.

In a more personal segment, Frank opens up about the lessons he’s learned over his extensive career. He speaks passionately about the power of networking, the importance of execution over mere strategizing, and the value of leading by example. Frank recounts his own experiences, such as becoming the youngest director at Ricoh Corporation and recently completing his MBA after 35 years—a testament to his belief in lifelong learning and five-year planning.

Eric and Frank wrap up their conversation by reflecting on the significance of relationships in business. They note how their professional paths have crossed over the years and how maintaining strong connections has been beneficial both personally and professionally. Their story serves as an inspiring example of how networking and mutual support can lead to exciting opportunities and collaborations.

Don’t miss this insightful and heartfelt episode that not only explores the future of industrial printing but also offers valuable leadership lessons and career advice. Whether you’re a seasoned professional or new to the industry, there’s something in this conversation for everyone.

Eric Vessels · Let's talk about Reactor · Chief Experience Officer · Taktiful

A conversation that starts with “vibe” quickly turns into something much more fundamental. In this INKISH interview, Morten Reitoft sits down with Eric Vessels from Taktiful to explore what may very well define the next phase of the print industry. Taktiful isn’t just a company. It’s a community, a training platform, and—if you ask Eric—a mindset. One that moves beyond transactions and into something far more powerful: creating fans instead of customers. Because in a world where print has been heavily commoditized, differentiation is no longer about speed or price—it’s about value, emotion, and experience. The conversation dives deep into what Eric calls “the value era” of digital embellishment. While traditional print has optimized for efficiency, embellishment opens a completely different playbook—one where uniqueness drives margin, and where tactile experiences create emotional engagement that digital media simply cannot replicate. This is where print regains its superpower. Morten challenges the thinking, pushing into pricing strategies, psychology, and the industry’s tendency to undervalue its own capabilities. From market-variable pricing models to the psychology of touch, the discussion reveals how much opportunity is still left untapped—not because the technology isn’t there, but because the mindset often isn’t. The interview also introduces Taktiful’s latest development: Reactor. A 3D visualization tool designed to bridge one of the biggest gaps in embellishment—showing rather than telling. By transforming layered PDF files into interactive, photorealistic previews, Reactor enables sales teams and customers alike to see, feel, and understand the value before anything is printed. But beneath the tools and strategies lies something else. A clear belief that the print industry doesn’t need to become something new—it needs to rediscover what already makes it unique. The ability to create physical experiences that people can touch, feel, and emotionally connect with. As Eric puts it: don’t take yourself too seriously—but take the business seriously. And maybe that balance—between playfulness and purpose—is exactly what the industry needs right now. Eric Vessels: https://www.linkedin.com/in/ericvessels/