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Bartosz Mierzwiak likes being innovative and explains to editor Morten B. Reitoft how he believes that if you don't innovate, you can't survive. In the interview, Bartosz Mierzwiak also talks about digitalization, how the company was started by his father in a garage, and the relation with BHS. Nice story!

Just a few days before drupa, Barbara McManus from HP was thrown into a new position within HP. She fortunately, as she says, knew the organization as she has been heading the R&D in PageWide for years - and maybe you remember, but the PageWide T2200 was actually McManus's baby. More 'babies' are on their way, for example, the T4250 and the 500 - and we get to talk about that in this interview - enjoy!

Mark Subers is the President of PRINTING United Expo. In just a few weeks (October 19th-21st, 2022), PRINTING United Expo takes place in Las Vegas. After two years of COVID and cancellations, editor Morten B. Reitoft talked with Subers about what to expect in the 2022 edition. Subers explain the many changes, like more equipment on the floor, fewer but better educational sessions, and integrated activities in various pavilions. The new PUX platform enables other organizations to organize user events days before PRINTING United, hopefully leading to more people staying for the expo. The exhibition floor has grown, and Subers is optimistic about the number of attendees, which most likely will exceed the 30,000 attendees from the 2019 edition in Dallas. His expectations are based on a much higher sale of hotel rooms here two weeks before the event. INKISH will cover PRINTING United intensively, so be prepared for our daily coverage.

Amazing to see the print samples from Kodak. In this Print Sample TV episode, your host Pat McGrew shows print samples printed on various substrates, even plastic materials. Kodak offers both print heads to be installed in a hybrid setup with offset and presses to deliver stunning results. In this Print Sample TV episode, you will see it all.

Mexico is becoming an increasingly important market for the printing industry, and at the HEIDELBERG SHIFT event, we caught up with a colleague from HEIDELBERG Mexico to discuss how quickly the market is changing. One of the key priorities in Mexico today is performance improvement. New presses and new software bring significantly more intelligence, automation, and production capabilities than equipment from twenty years ago, but the real value only appears when customers actually use those possibilities. Technologies such as artificial intelligence, Intellistart, and autonomous production features can help improve productivity and return on investment — but only if printing companies are prepared to change the way they work. That transformation is particularly interesting in Mexico because the market is highly diverse. Some printing companies already operate at a technological and organizational level comparable with leading companies in Europe and the US, while others are still working in a much more traditional way. The challenge for HEIDELBERG is therefore not only to sell technology, but also to help customers move from what might traditionally have been seen as graphic arts production toward a more industrial and technology-driven approach. We also talk about Mexico’s relationship with the US and the broader global market. While domestic opportunities are growing, Mexican printers are increasingly producing for international customers and therefore need to compete at the same quality, productivity, and technology level as companies elsewhere in the world. That is also one of the reasons for traveling all the way from Mexico to SHIFT in Heidelberg. The objective is to learn how technology, automation, AI, and new production concepts are being used in Europe, and then bring that knowledge back to Mexican customers who are increasingly interested in the same developments. Mexico may once have been viewed by some European suppliers primarily as a market for used equipment, but that picture is changing quickly. More companies are investing in new technology — and the ambition is clearly to compete on the same level as the rest of the world.

At PRINTING United 2026 in Las Vegas, Wayne Beckett catches up with our good friends from XMPie to talk about personalization, automation — and why the two increasingly have to work together. XMPie has long been known for variable data and personalized communication, but personalization today extends far beyond changing a name or an image on a printed piece. If you already have customer data, XMPie can use it to create personalized direct mail, email and multi-channel campaigns where different touchpoints work together. But the journey can also start without knowing the recipient at all. A QR code on packaging, a poster or another printed product can become the starting point for a digital interaction. The recipient identifies themselves, enters a journey and can subsequently receive personalized print, digital communication — or even AI-generated content and personalized video. At PRINTING United, XMPie is demonstrating that philosophy across several partnerships on the show floor, working with companies including Xerox, Canon, Enfocus and Duplo. One of the most interesting examples combines XMPie, Enfocus and Canon in a completely automated workflow where a user uploads information and an image, AI helps create personalized content, and the workflow ultimately produces customized printed products without manual production intervention. And this is where automation becomes essential. Personalization can create enormous value, but it also creates complexity. Producing hundreds or thousands of individually different jobs cannot depend on people manually moving files between systems. Web-to-print, personalization, prepress, production and finishing increasingly need to communicate automatically. For XMPie, partnerships are therefore becoming just as important as the personalization technology itself. Connecting with workflow platforms such as Enfocus Switch allows printers to integrate XMPie into the production environments they already have rather than creating another isolated system. Wayne also asks whether PSPs fully understand what is now possible. Most understand that automation is essential for profitability and that personalization at scale requires it. But the opportunity becomes considerably bigger when print providers start combining physical and digital touchpoints rather than treating direct mail, email, web and video as separate channels. And perhaps that is also one of the ways print can become more interesting to a new generation. Data, AI, automation, creative applications — and print as part of a much broader communication experience. Watch Wayne Beckett's conversation with XMPie at PRINTING United 2026 in Las Vegas.

Quality and consistency are two key issues in any print application. With Axode's high-speed camera and registration, systems quality is assured. Axode delivers solutions for various kind of print equipment. Meet them at www.argosinspirationdays.com

Can paper really influence productivity on your inkjet device? Well, according to Axel J Mangelsdorf from Crown Van Gelder, paper has a large impact on productivity AND quality. The uncoated paper from Crown Van Gelder has such a smooth surface that it almost feels like a coated paper, enabling higher print quality, but the paper is also engineered for speed. So listen to Axel J Mangelsdorf and get the latest update on new GSMs developed and how Crown Van Gelder is good for your inkjet press!

If you think your Sustainability journey starts with CO2, you are wrong. Sustainability is more complex, and we have decided to start a series of interviews with various stakeholders to understand the paper, the inks, the energy, the printing, the de-inking, the CO2 emissions during the production of print, as well as the equipment - Please welcome our first guest, Axel Fischer from Ingede - talking about what is de-inking and what is the actual process. Enjoy!

Grakom indbyder i samarbejde med Medit Consult til årets tekniske konference med oplæg fra en række danske og internationale fagspecialister. De senere år har vi været vidne til banebrydende forretningskoncepter, der grundlæggende tilbyder grafiske produkter, men som har vendt op og ned på den grafiske branche. De mest banebrydende grafiske forretningskoncepter baserer sig på et gennemautomatiseret workflow. Den grafiske branche har være udsat for disruption længe før, det ord blev daglig tale. Intet af det var imidlertid blevet realiseret, hvis ikke en lang række processer var blevet automatiseret. På konferencens indlæg belyses det forretningsmæssige potentiale af professionelle forretningsudviklere, krydret med cases fra virksomheder der har gjort det i praksis. Sideløbende ser konferencen indad i den grafiske virksomhed og sætter klassiske optimeringsgevinster som effektivisering, fejlminimering og kvalitetssikring i nyt lys. INKISH er mediapartner og vil dække konferencen. Læs mere og tilmeld dig på: http://grakom.dk/auto

Intermountain Health isn't a printing company. It's an integrated healthcare network operating across Montana, Colorado, Utah, and Nevada — but within the organization sits a highly sophisticated print operation that produces everything from patient education materials to insurance, transactional, and member communications. With a team of just 17 caregivers, the operation combines high-volume inkjet, toner production, nearline finishing, redundancy, and increasingly automated workflows. But technology isn't the starting point. The team first asks what the organization needs, what should be produced internally, and only then decides which technology is the right tool for the job. And the economics are different. As an internal cost center, the objective isn't to maximize profit but to deliver the right quality, capacity, turnaround time, and cost while supporting an organization whose primary mission is treating patients. Investments are therefore measured by return, utilization, reliability, and the value they create for the wider healthcare system. After previously experiencing turnaround times of three to four weeks, investments in people, processes, inkjet, Tecnau finishing, and additional capacity have helped Intermountain Health bring production consistently down to just two to three days. In this INKISH film, we discuss automation, redundancy, equipment decisions, the importance of experienced operators, and why, even with increasingly advanced technology, the people running the equipment remain absolutely essential. And perhaps even more interestingly, Intermountain Health is now considering how its print infrastructure could potentially support other nonprofits and healthcare organizations — extending the value of its operation beyond its own network.

It has been a busy year for Canadian Ultimate TechnoGraphics. New major upgrades to its Impostrip software, an entirely new nesting engine, new partner announcements, and Scalable software technology - as you can understand, good reason to talk to Raymond Duval. We will also meet Ray and his colleagues at PRINTING United to dig more into details, but this is, as always, great talking to him. Enjoy!

At Cardbox Packaging, automation begins before the first sheet reaches the press. A fully automated board-handling system supplies two Heidelberg Speedmaster XL 106 presses—a six-color and a seven-color configuration capable of running both conventional and UV inks. From printing, the sheets move into an extensive die-cutting department equipped with three MK Masterwork Mastermatrix machines. A new MK Masterwork Duopress adds hot foiling, die-cutting, and blanking in a single production process, significantly expanding the products and decorative effects Cardbox can offer its customers. The company has developed considerably since its early expansion from the main plant in Wolfsberg in 2011 and 2012. Business with key customers in the Czech Republic and the United States created new opportunities, while the acquisition of a facility in Pinkafeld, close to Vienna, strengthened Cardbox Packaging’s capabilities in glued packaging. Today, the group focuses on three strategic segments: sleeves, glued packaging solutions, and sustainable food-packaging products—particularly paper cups and lids. Food packaging has always been central to the Cardbox business, but sustainable cup-and-lid solutions could become one of its most important growth areas in the coming years. The market, however, has become increasingly challenging. Overcapacity, pricing pressure, changing supply conditions, and strong competitors from Eastern Europe are making life more difficult for small and medium-sized packaging companies operating in Western Europe. Survival and growth therefore require more than additional capacity. Companies must identify niches, develop specialized solutions, improve efficiency, and offer services that create genuine value for their customers. Innovation at Cardbox Packaging is not limited to major technological breakthroughs. It is an everyday process involving product development, small operational improvements, new services, and continuous experimentation with the possibilities offered by new equipment. The latest investments give Cardbox additional capacity and operational stability, but they also create opportunities the company is still exploring. Employees are training, testing, and learning how the new technology can answer changing customer requirements—often without customers being willing to pay more for the additional complexity. Automation and artificial intelligence will play an increasingly important role. Printed sheets are already being compared automatically with digital reference files, while digitalization is expanding into job preparation, estimating, analytics, and production control. For Cardbox Packaging, however, successful investment is not only about technology. It is also about partnership. New equipment inevitably creates new challenges, and packaging producers need suppliers that will continue working with them long after the installation is complete. The relationship between Cardbox Packaging, Heidelberg, and MK Masterwork is built on years of cooperation, shared experience, and trust between the people involved. Cardbox Packaging describes its central value as customer dedication: understanding what customers need and delivering products, services, and solutions that help make their businesses profitable. Efficiency, digitalisation, sustainability, and artificial intelligence are important parts of the company’s future—but so are its employees. Through its “We Care for You” philosophy, Cardbox focuses on training, development, working conditions, and giving employees and their families confidence in the future. The ambition is clear. By 2030, Cardbox Packaging aims to reach €100 million in revenue while maintaining sustainable profitability. Further acquisitions are already being considered, and additional investment is planned at the company’s US operation. Watch the film and visit Cardbox Packaging to see how technology, partnerships, sustainability, and people are being combined to prepare the company for its next stage of growth.

Ultimate Tech has been known for years for imposition and finishing automation in commercial print. But over the past four years, the company has been developing increasingly sophisticated solutions specifically for labels and packaging. At Labelexpo Americas in Chicago, Pat McGrew meets with Julie Watson from Ultimate Tech to discuss what that means in practice. For Ultimate Tech, automation means exactly that: removing manual work. The software can dynamically group jobs, batch production, create impositions on the fly, optimize complete print rolls, handle true-shape nesting, and generate the information required for cutting, embellishment, and finishing. The objective is to minimize waste, optimize substrate usage, and make better use of production capacity — without requiring operators to manually build layouts in applications such as InDesign. And the approach isn't limited to large companies. Ultimate Tech's modular platform can support smaller converters with automation straight out of the box, while larger organizations can connect the same technology with MIS, web-to-print, and other systems across a broader production ecosystem. AI naturally enters the conversation as well. Julie makes an important distinction between LLM-based AI and the precision required in print production. Imposition, nesting, and production calculations have to be repeatable and exact. But AI agents can sit upstream, analyze information, make decisions, and send structured instructions into a production workflow where Ultimate Tech then delivers the precise output required. The company already uses different forms of rules-based intelligence for applications including ganging, nesting, and automatically selecting appropriate impositions. For label and packaging companies struggling with missed deadlines, underutilized equipment, or too much manual intervention, Julie sees workflow automation as much more than software. It is a strategy. And increasingly, choosing a workflow platform also means considering where that technology is going next. Ultimate Tech continues investing in an architecture designed to connect with future automation, AI, and increasingly autonomous production environments. In this INKISH film, Pat McGrew talks with Julie Watson about label and packaging automation, imposition, nesting, AI, connected workflows, scalability, and why the future of production isn't simply about automating individual tasks. It's about removing the manual work between them.

In this session Robert F. Godwin will share his insights into the following VERY exciting topics. Generic description of the philosophy, strategy and technology required to automate stages of print workflow. How automation can play into using Gamification for employees (philosophy). Business benefits in regard to efficiency and profitability. Business challenges in regard to technology resource to maintain automation.

Sendmoments is a German photo-products printing company specialized in the products of copy one. In this film, CMO Sven B. Binder from sendmoments.de explains how the company uses Ultimate TechnoGraphics in its production. Great film and good learn from - enjoy! LinkedIn Profile

This is ‘real people’ from Bennett Graphics, talking about how they found themselves where they are today. This is how Adam Seiz and Dan Still started considering massive changes to the software mix four years ago. This is how they switched their MIS, picked up Switch, NOPcommerce, and a handful of other tools, and in this session, Dan and Adam would like to discuss the thought process behind why we made our choices. Here are some of the points they will be touching: Knowing where you are at as a company in regards to technology and how to evaluate this properly. What types of tech is best for your particular company, and how to discover this? How to add “Best in Class” software while keeping your tech stack flexible B-to-B storefronts How to pick the right one? Are online B-to-B storefronts profitable? Can they be fully automated? Automation starts from the top down. Automation is EASY; people present issues with automation. How to introduce automation to a plant that has little or no automation When is it the right time, and what are the needs for custom development in automation, rather than buying a “Boxed” solution

Freddy Pieters from Enfocus is a very straightforward specialist. In this interview with editor Morten B. Reitoft, he reveals that many PSPs continue to see automation as difficult in their business. Enfocus has for years paved its way into thousands of printing companies with PitStop and later on Switch. The challenge is, of course, taking automation and workflow into the next step - it's a profitability opportunity and maybe the essential step to be on par with all the printing companies already there!

Once in a while, you meet printing companies that stand out from the crowd, and one of them is for sure Bennett Graphics in Atlanta, GA. The printing company is a family-owned company, and the first things that strike you when you enter the building are the awards. Every wall is covered with awards recognizing Bennett Graphics for its excellence in printing. That established the next thing is what makes the company stand out. The litho printing machine? No. The Scodix? No. The Highcon? No. HP Indigos? No. Since we are sponsored by Enfocus to talk with Adam Seiz about Enfocus Switch, of course, this is part of the success, but the people are the real differentiators. So when you meet dedication and a commitment on all levels, you understand how technology is used to utilize the work, the quality, the awards, and the special touch that makes Bennett Graphics not just famous in Georgia, but among customers in the entire US. In this film, we do, however, focus on workflow and automation, and Bennett Graphics is a transformation process moving from analogue to digital. One thing is the production. But the entire workflow where Enfocus Switch is used to connect the web-store-fronts to the production workflow, to the two-ways integration to the Tharstern MIS system, and to how the company also uses Switch to increase the productivity internally in sales/estimation/production. Adam Seiz is certain that Enfocus Switch is one of the technical key-elements in the success of Bennett Graphics, and when said by Adam Seiz, we believe him. Watch this - in our opinion - brilliant video from Atlanta. We are sure you can learn from it.

Thomas Torp is not only CEO for the Federation of Printers in Denmark (Grakom) but also a newly elected member of Intergraf's steering committee. We got a chance to talk with him at the recent conference in Denmark about 'automation'. The interview is in Danish.

China is one of the world's largest printing markets, and for Durst, it represents both enormous opportunities and increasingly strong competition. At All in Print China in Shanghai, INKISH Editor-in-Chief Morten B. Reitoft meets Thomas Macina, Sales Director Labels & Flexible Packaging at Durst Group, to discuss the importance of the Chinese market, changing customer expectations, and how Durst differentiates itself from increasingly capable local manufacturers. For Macina, competing in China is not about offering the lowest price. It is about innovation, productivity, sustainability, and, perhaps most importantly, automated quality. Brand owners expect consistent results regardless of operators, shifts, or production dates, and Durst believes its technology can deliver precisely that. The conversation also explores Durst's growing installed base in China, the introduction of its new Tau G3 technology to the Chinese market, and the recently announced acquisition of MPS. While flexographic printing is highly competitive in China, Macina explains that Durst's immediate priority is ensuring continuity and strengthening the MPS operation before considering further international expansion. Beyond technology, Macina emphasizes something equally important: listening to customers. With frequent visits to China and other international markets, he believes that understanding customers firsthand is essential for developing solutions that remain relevant. An engaging conversation about competing in China, the value of automation, and why staying close to customers remains central to Durst's strategy for the future.

Rafa Menendez, in this film, explains the benefit of PLASTGrommets products. All are targeted in the large format/signage industry. Based out of Spain and with a global reach, PLASTGrommet secures orders on products from material lifts, manual grommet and welding machines, and consumables to automated solutions. Rafa Menendez tells a story about a customer that became so effective with their PLASTGrommet automated solution that the bottleneck went from production to sales. Amazing story, and when you see/hear and understand the PLASTGrommet products, we are confident you will understand why! Enjoy the film.

Four Pees is finally revealing its new software platform - ATOMYX, and we are covering the event. During the day, we will share stories about the platform - what it does, its implications, and its potential. More than 100 people from Europe and the US are here to see, learn, and network and I wouldn't be surprised to sign up for the SDK kits that are available for the platform. Read more at www.atomyx.io

The owner. The CEO. The Boss, and despite all the titles, he is also the one who has the vision for where his new company and software, atomic, should be in the future. Promises are given, and expectations can be high, yet Tom Peire is humble - maybe because of his Belgian background? Maybe because he and his team recognize that this software COULD be a game-changer, and yet they want the results to speak for themselves. Make your mind up. Listen to Tom!