On the final day of Printing United Expo in Orlando, with just about an hour left before the show closed, Wayne Beckett from INKISH caught up with Paul Bromley from Infigo. “Good to see you again, Paul,” Wayne began. “Here we are—another trade show, another interview.” Paul laughed. “Yeah, three weeks ago we were in not-so-sunny Birmingham, and now we’re in sunny Orlando. It’s been absolutely fantastic. This show has really become our main event. The number of existing and new customers we’ve met has been unreal.” When asked what American PSPs were focusing on this year, Paul didn’t hesitate. “There are three key things we’re hearing again and again—automation, integration, and e-commerce,” he said. “We sat in on the NAPCO session on Wednesday morning, and those same three priorities came up as the main focus for companies that want to grow or even just stay competitive. That’s exactly where Infigo is positioned.” Wayne pointed out that this seemed to fit Infigo perfectly. “It really does,” Paul agreed. “We’ve built our reputation around workflow and integration. Everyone knows we connect with just about every system out there. But something new that’s coming up everywhere is AI. It’s not going away—it’s only going to become more relevant. That’s why we’ve partnered with Printess. They’re helping automate the creative side, where users don’t have artwork or imagery and need to generate templates. Once that’s done, the job flows directly into Infigo via our platform, then to automation tools like Switch. We’re always looking for the gaps our customers face and finding ways to fill them.” Wayne asked Paul to describe the Infigo ecosystem for anyone who hadn’t yet visited their booth. “At our core, we’ve got our MegaEdit editor, which is a cornerstone of Infigo,” Paul said. “It’s been leading the market for years and isn’t going anywhere. In addition, our platform supports both B2B and B2C workflows. That flexibility is key because some printers focus on business clients, while others sell directly to consumers. We sit right in the middle of that business, pulling data from and pushing data to MIS and ERP systems. Our partnership with printIQ is a great example—it’s one of the tightest integrations out there. In fact, many visitors went straight from our booth to theirs to explore joint solutions. We’re not just selling a product anymore; we’re helping customers find the best setup for their entire operation.” E-commerce, Paul explained, has become a significant growth area. “We’re seeing companies that never considered e-commerce before now jumping in,” he said. “For example, large corrugated businesses are starting to build portals for micro print runs, giving their customers new options while still managing high-volume work. The same thing is happening in labels—smaller runs are now profitable thanks to digital presses like HP, Domino, and Xeikon. We’re proud to work with all of them. The timing is perfect.” Wayne mentioned that Infigo had also been at Labelexpo. “Yes,” Paul said, “we got a lot of interest there. We integrate with MIS providers like LabelTraxx and CERM—great systems for label production. Labels have always been good for us, but since Labelexpo, they’ve become very good. The market is shifting fast, and we’re ready for it.” He added that many American printers were diversifying, which aligns well with Infigo’s capabilities. “We’re seeing more commercial printers moving into labels, DTF, and DTG work,” he said. “When we do demos, we show them how Infigo supports that entire journey. Whether it’s standard 2D proofs, 3D renders for apparel or packaging, or wide-format jobs, it’s all supported. Garments, promotional items, folding cartons, corrugated packaging—the list goes on. We’re a one-stop shop.” Wayne smiled. “Paul, as always, it’s great to talk to you. Funny how we both live in the UK, but we only seem to meet abroad.” Paul laughed. “That’s true. Thanks for stopping by, Wayne—and thanks for the continued support.”

Waynes catches up with Paul Bennington from the Bluetree Group and discusses how important UV drying is to their business. Paul explains that without these kinds of systems getting products out the door would be almost impossible.

Paul Arndt of PrintsPaul, a German manufacturer and distributor of finishing and converting equipment, attended Labelexpo Americas 2024 to explore the opportunities for his technology in the US market and to look for a potential local partner. LinkedIn Profile: https://www.linkedin.com/in/paul-arndt-a50a93142/

German Language with English subtitles: CEO and Lawyer Paul Albert Deimel from the German Bundesverband Druck und Medien BVDM gave a presentation about the temperature of the German printing industry. There are fewer companies and fewer employees, and dark clouds are in the sky with the current crisis. Here you can see his presentation.

The MaxLiner 3D is an industrial-scale digital varnishing and metallization machine made by St. Gallen-based Steinemann DPE. Steinemann DPE is part of the Leonhard Kurz group and produces several digital embellishment machines for packaging and labels. In this film, CEO Patrik Moser offers a walkthrough of the Steinemann DPE MaxLiner 3D to learn how the machine is built—it's a big and very productive machine! You can see it at drupa 2024 in Düsseldorf! LinkedIn Profile: https://www.linkedin.com/in/patrik-moser-23a10a35/

Here, CEO Patrik Moser, for the first time, shows the new MaxLiner 2D - a new cut-sheet version specifically made for commercial printers. Fast setup time, high speed, and high quality are the ingredients that make this machine unique. When Patrik Moser talks about the 2D version, it's essentially since it's printed on the back of the foil and transferred to the substrate, you won't be able to have a raised varnish the same way as when you print directly to the substrate. Both technologies are good and can be used for different applications. Great to learn from! LinkedIn Profile: https://www.linkedin.com/in/patrik-moser-23a10a35/

In this interview with CEO Patrik Moser, he also emphasized that he is the CTO. Steinemann DPE produces the machines exclusively sold through the Kurz network. In the interview, we talk about technology, how it is part of development, and what people should expect at drupa. Enjoy! LinkedIn Profile: https://www.linkedin.com/in/patrik-moser-23a10a35/

In the first INKISH episode of 2025, Patrik Knutsson from Norway discusses his work in the printing industry. With a background rooted in a family printing business, Patrik Knutsson transitioned from running his own ventures, such as co-founding Copycat, a successful printing chain, to developing groundbreaking projects, Print.page. The conversation explores the industry's ongoing challenges, particularly the difficulty of effectively communicating product specifications to customers in a predominantly digital era. Patrik Knutsson introduces the Periodic Table of Print and Graphic Elements (PTPGE), a structured and visual classification system inspired by the periodic table in chemistry. The PTPGE is designed to simplify and standardize the understanding of printing processes and materials, benefiting professionals and customers. The discussion highlights the PTPGE's potential to enhance e-commerce solutions, improve customer experiences, and support sustainability by providing transparency in the production process. Patrik Knutsson emphasizes the collaborative nature of the project, inviting industry professionals to contribute to its development. The initiative is presented as a valuable tool for driving innovation and efficiency in the printing industry.

With digital print and the BoxPlant 2025 vision from BHS comes the necessity for workflow, and BHS need a VERY fast and very scalable workflow solution that does not only handle the print but all the things around how they see the future of packaging. A tiny insight to this is understanding that a simple QR code can have SO many different functions depending on where in the workflow the code appears - and can therefore be both a marketing and messaging driver for the consumer, as well as a tracking and initiator of different processes from file-creation, to planning, to substrates, to print, to corrugating, to converting, to the finished box making, logistics, and shipping. An enormous task that requires software specifically supporting the vision! Patrik Huettig has domain knowledge and understands the entire flow, and is, therefore, in our mind, quite ideal as the team leader bridging all the needs and making it happen! GREAT vision - and we are excited to see everything in action!

Since 2002, BW Papersystems has significantly expanded, incorporating 13 brands under its umbrella. The diverse portfolio includes folio sheeters for large and small sheet cutting and machinery for the rapidly growing folding carton market. BW Papersystems offers traditional stationery production, security business partnerships in banknote sheeting and passport production, and advanced RFID technology for tracking applications. At Drupa, BW Papersystems will showcase its latest innovations, including the Questec sheeter, a versatile and compact machine for converting specialty papers from lightweight pharmaceutical leaflets to 250 gsm sheets. LinkedIn Profile: https://www.linkedin.com/in/patrick-walczak-3b099541/

That picture shows a nice home where I work right now. The sunlight may be visualizing that there's a light at the end of the tunnel. We're getting through this together. And for me, it was important to stress that has been a long time. But you always should stay positive and optimistic. And I'm working for an organization who provides me the strength and this positive attitude. This is basically the reason why I sent you this picture. I'm a German. So Germans like it in a much structured way. Sometimes upstairs, sometimes downstairs, sometimes on the sofa or a couch. My work situation was completely different. I was traveling about 150 days a year. US, Asia, Africa, Latin America. I was all over the world. It is important to understand that when you work remotely, you easily feel disconnected. My organization, BW Papersystems or the Barry-Wehmiller Group. We have a culture which helps us to stay connected. And I feel that I matter. It talks about the leadership style and that everything what matters is the people within an organization. We have 40 hours a week where we touch the people in our organization as an employer. 40 times more than any church probably. You have a huge impact whether the person is happy or not happy. People are more satisfied and more fulfilled. They go home and they are better family, fathers, mothers, sisters. That has an impact on the family. Bob always says: That is the answer to world peace. This machine is cutting paper and board to sheets. This is one of the larger machines we typically build. Things go well and the team spirit is up. It's a very small machine, very compact, maybe as large as my desk here. Cuts very sensitive materials at a high speed. So, for example, the pharmaceutical leaflets. You see me on this picture. That was one of the few moments where I was in contact with customers. We could show the machine. It was really fun to talk to people. LinkedIn Profile: https://www.linkedin.com/in/patrick-walczak-3b099541/

LinkedIn Profile: https://www.linkedin.com/in/patrick-walczak-3b099541/

Pat McGrew from Inkish interviews Patrick Vreven from CERM at LabelExpo. Patrick explains that CERM continues to grow by integrating with more partners, such as Esko and HP, and by launching new features, including an AI-driven solution introduced at the show. This new AI system is designed to analyze customer data, restructure it, and feed it into CERM’s system to reduce manual work, job redundancy, and errors, as well as speed up quoting, order integration, and production scheduling. He highlights their scheduling optimizer, which uses rule-based real-time optimization to adapt to production changes and incidents, reducing setup time, waste, and costs—important since material can represent around 50% of a label job’s cost. Patrick emphasizes that their approach to AI is not just adding a chatbot but using AI to directly improve operational efficiency and decision-making. The solution is still in testing with some customers, and CERM is carefully addressing data security and other considerations before broader rollout. He concludes that CERM is focused on helping customers work more efficiently while continuing to innovate in the label and packaging sector.

At Printpack India 2025, Wayne Beckett catches up with Patrick Lehmann, General Manager of Hunkeler Far East, to discuss the company’s presence in the Indian market and the evolving landscape of digital finishing. With over 30 years at Hunkeler, including a background in R&D and extensive experience in global sales, Patrick shares valuable insights into the company’s journey in India and across the Asia-Pacific region. Hunkeler has had a strong footprint in India for over two decades, initially making its mark in the transactional and direct mail sectors. However, as digital print technology has evolved, the company has been actively educating the market on the benefits of automated publishing solutions. Despite a surge in low-cost solutions from Chinese and local manufacturers, Hunkeler remains committed to providing high-quality finishing equipment that meets the demands of high-volume and high-value applications. Looking ahead, Hunkeler is gearing up for its flagship event, Hunkeler Innovationdays in Lucerne, where industry leaders will get an exclusive look at the latest advancements in print and finishing automation. Patrick is optimistic about bringing key Indian customers to the event, reinforcing Hunkeler’s commitment to showcasing cutting-edge technology and maintaining strong relationships in the region. This interview offers a fascinating look at the challenges and opportunities in India’s print industry, highlighting the importance of innovation, quality, and long-term vision in a competitive market.

Patrick Graber discusses the company's focus on integrating different technologies into a cohesive label and packaging converters ecosystem, the challenges involved, and the customer benefits.

Morten Reitoft from Inkish interviews Patrick from Geostick at the CERM booth during LabelExpo in Barcelona. Patrick explains how he led Geostick’s transition to a paperless production workflow. About 1.5 years ago, when a printer breakdown halted production because physical job tickets couldn’t be printed, he questioned why they weren’t already paperless. Although the company already had digital job tickets and computers, they were still printing paper job bags. He faced skepticism from staff who had seen previous failed attempts, so his biggest challenge was cultural—getting people on board. He started small with just one press, gradually expanding to others. As operators saw the benefits, they began requesting to go paperless themselves. Now, Geostick is fully paperless, with major improvements: operators can update job data directly in CERM, information is instantly visible across both of their sites, and moving jobs between machines is far easier. This has increased flexibility, reduced errors, and improved productivity—especially on the front end. Previously, CSRs manually checked every order on paper; now, many orders are automatically validated by CERM without CSR involvement, freeing time and reducing mistakes. Patrick also notes their use of Infigo for a web-to-print shop, which allows customers to reorder and modify label jobs online—a big success, particularly for repeat orders. He concludes that going paperless has made Geostick far more efficient, responsive, and accurate, and there’s no going back.

At Sign, Print & Pack in Denmark back in September (18th-19th) 2019 our beloved host Pat McGrew dig into print samples. Actually very cool print samples from some of the exhibitors as well as our friends from Stratego Group in Italy - who just happened to stop by with a pretty amazing print sample. As usual, you get a lot of inspiration watching all the cool samples that are possible to produce on the latest and coolest equipment. Enjoy!

At PRINTING United Pat McGrew delivered 20 minutes of LIVE Print Sample TV. Here, you can see her presenting samples from all over the show floor. Pat McGrew is excited about the RISO printers, the MEMJET print delivered by Konica Minolta, and even examples of clear ink from Ricoh. In this episode you'll find a lot of inspiration, so dig in and enjoy this episode of Print Sample TV LIVE.

At PRINTING United Pat McGrew delivered 20 minutes of LIVE Print Sample TV. Here, you can see her presenting samples from the Canon Solutions America booth where she, of course, talk about some of the really cool samples. Canon Solutions America had one of the largest booths at the show, and not only big but also nicely decorated using Canon technology. Enjoy this Print Sample TV LIVE.

At PRINTING United, your Print Sample TV host Pat McGrew found a great number of print samples that are presented here LIVE. If you are interested in security print or samples that represent the finest and newest within mainly digital technology, dig in. This episode is sponsored by the Belgian software company CHILI Publish. CHILI Publish delivers template-based design solutions online, but rather than "just" being an online design-tool, the CHILI can be integrated with different data-sources enabling designers, brand-owners, and others to deliver dynamic content. At the show we recorded to online demos, you can see them here: https://inkish.tv/inkish-video/live-demo-chili-publish-·-sean-crowe-·-solutions-expert-·-chili-publisher-belgium/ https://inkish.tv/inkish-video/demo-entourage-yearbooks-·-sean-crowe-elias-jo-·-live-from-printing-united-usa/

Once again, your Print Sample TV host Pat McGrew takes you far away - or that, of course, depends on where you are. Never the less, it seems like ages ago Pat McGrew was invited to a conference in Brazil. In this beautiful episode of your favorite Print Sample TV host, Pat also introduce Hamilton Costa that later became INKISH South America. Enjoy the film!

INKISH hosted for the first time ever our NON-EVENT. The Non-event is celebrating the people that have been in front of the camera, or been supporting INKISH during the past years. This is a new recurring event, and the idea is to give space for the people we have featured to connect in a new way. We invited 150 people, and 32 decided to join us. Our guests came from Japan, Canada, USA, UK, Belgium, Sweden, and Denmark - and we are confident that next year, even more, will come. We asked most of our participants to talk LIVE during the dinner - and here is Pat McGrew from the US. Pat McGrew may not need much of an introduction, but here we go. She is Director of Keypoint Intelligence, she owns and operates three restaurants, she hosts several podcasts, and of course, she is the host on Print Sample TV. Her energy level is WAY higher than most we know. Great to see her in Copenhagen! Enjoy!

The last presentation at this year's NON-EVENT23 was with Pat McGrew, who, based on chats with a couple of printers, gave an outlook for 2024 - with many good questions from the audience. Enjoy the presentation. Soon, you will also have an outlook for 2024 by editor Morten B. Reitoft - and as we are entering into a drupa year - much to expect :-)

Pat McGrew is one of the most experienced people in the printing industry, with a history as the owner of a software company, an analyst with Keypoint Intelligence/infotrends, and also with HP, among others. Now she is on her own, but offer her services in convenient packages. Introducing timeshare Pat McGrew. As with all our 'Over the Skype' interviews, quality is limited to bandwidth, web-cams, and ability to literally LIVE mix the conversations. However, it works, and with Over the Skype, we will bring you more than 20 exciting people, and angles on the industry as it is right now. Enjoy! Don't forget to read Pat McGrew's article on NEWS about her view on working with analyst companies.