During this "OVER THE SKYPE" interview, Antoine Roux, founder of PrintOClck, tells us how his printing online company succeeded in making masks during the confinement period, when stocks were running out all over France, how this health crisis impacted 1/ the behaviour of its customers, 2/ the working methods of its teams and 3/ the reactions of its suppliers and partners. It gives its opinion on the "MADE INFRANCE" put forward by the French authorities and public opinion following the repercussions that such a pandemic had on the French economy and on French printing comapnies in particular. He reveals the criteria for meeting the success of today and tomorrow that are essential in online printing, in Web-to-print, and moreover in this context of health and economic crises triggered by the covid-19. Enjoy! Durant cet entretien « OVER THE SKYPE », passionnant Antoine Roux, fondateur de PrintOClck, nous raconte comment PrintOClock a réussi le tour de force de fabriquer des masques pendant la période de confinement, alors que partout en France les stocks étaient en rupture, comment cette crise sanitaire a impacté 1/le comportement de ses clients, 2/les méthodes de travail de ses équipes et 3/ les réactions de ses fournisseurs et partenaires. Il donne son avis sur le « MADE INFRANCE » mise en avant par les autorités et l’opinion publique suite aux répercussions qu'une telle pandémie a eues sur l’économie et sur les imprimeries françaises en particulier. Il nous révèle les critères pour rencontrer le succès d’aujourd’hui et de demain indispensables dans l’imprimerie en ligne, dans le Web-to-print qui plus est dans ce contexte de crises sanitaire et économique déclenchées par le covid -19. Profitez-en !

Anthony has been the number one ambassador for speed for years, and I want to understand why this is important and how you obtain and motivate the company to also focus on speed. LinkedIn Profile: https://www.linkedin.com/in/anthony-thirlby-26b6367/

All the major offset manufacturers have machines that exceed the 20,000 sheets per hour benchmark, but do we really need them? Anthony Thirlby helps printers around the world be as efficient as possible, but are the new fast printing machines something for everybody? We also hear about 20% gains in efficiency, but the reality is that these new machines are WAY more efficient than the machines they replace - and it raises the question about what is more important? There is no question that the newest and fastest machines are engineering marvels, but with more speed and the same order volume, the utilization will be lower. We are curious to hear what the manufacturers think about this and why they believe faster machines are needed - but start here - super interesting discussion!

In this session, Anthony Thirlby talks to Editor Morten B. Reitoft about The New Offsetmachine, which doesn't yet exist—what is important? What is not? LinkedIn Profile: https://www.linkedin.com/in/anthony-thirlby-26b6367/

At Printing United Expo in Orlando, Pat McGrew talks with Anthony Lane from Houston DTF Transfers, who attended the show to explore new equipment and supplier options for his growing DTF printing business. Anthony explains that he was specifically looking for advanced machinery and found what he needed—a six-head printer from HD—along with several new apparel brands for t-shirt fulfillment and production. He says he decided to make the trip from Houston after hearing strong recommendations about the event, seeing extensive online coverage, and receiving invitations from brands he already collaborates with. For Anthony, the visit proved worthwhile, offering valuable insights into the latest DTF technology and opportunities to connect with partners supporting his company’s expansion. His experience underscores that Printing United remains a key destination for DTF professionals seeking innovation and business growth in the garment printing industry.

Mark Vruno is talking to Anthony Aquino from Fujifilm about Fujifilm's 790 series inkjet printer.

The supply chain, as we know, is under pressure since both technology and demand for print changes. At the recent PrintNext19 event we met with Product Manager Michael Thorvaldsson from Antalis. Behind the "Product Manager" title, you'll find a dedication from Antalis to define their role in the future print market. For many years Reel-based paper to i.e., web-offset printing companies have been supplied directly from the mills. The Merchants on the other side has built efficient distributions for the sheetfed offset and digital print market. With the growth in digital web-based printing, the future of distribution is maybe also challenged? Michael Thorvaldsson regularly visits printing companies in Denmark, Norway, and Sweden to ensure both a top-of-mind, but also, and maybe more important to understand the demands printing companies have as well as focusing on the range of substrates that Antalis represents. In this film, Michael Thorvaldsson talks about hybrid paper and some of the challenges of being Antalis.

Raymond Duval is the VP of Sales with Ultimate TechnoGraphics. The company known for Impostrip moved to a new office the day INKISH visited the Montreal-based company. In this film, Ray talks about automation and why it's so important for PSPs all over the world! Enjoy!

In this 'Conversations' with Editor Morten B. Reitoft, HP General Manager Annette Friskopp explains what drives her and how her competitive mindset drives her own ambitions, employees, and the entire company. In this open-minded interview, Annette Friskopp also explains how she was brought to HP to ensure agility and also how she has learned the advantages of both small and even more large organizations. Great conversation, and happy that INKISH got this opportunity at Innovationdays. Enjoy!

Wayne Beckett talks to Annegret Bönemann from foryouandyourcustomers about customer experiences on print websites. Do we know our customers? Do we understand their needs? Are we building trust? Simple questions but are they being asked internally.

Let's talk to a happy customer; always good to hear real stories from the actual users of the equipment. Polish family business Novacode is one of the loyal and larger users of Mark Andy, with 4 machines already in production and always looking to improve and be even more productive and efficient in what they do. Flexo is their game, and they look at the hybrid solutions and consider whether integrating inkjet into an end-to-end solution could fit into their portfolio. LinkedIn Profile: https://www.linkedin.com/in/anna-kulikowska-ruge-5a2757164/

AI driven print efficiency technology. Link to presentation: https://grafkom.s3.eu-central-1.amazonaws.com/WS19/OctoBoost_NC_low.pdf

In this conversation, Morten interviews Anna, an editor from Poland, about her experiences and insights into the Polish printing industry. Anna shares that Poland is known as the "Printing House of Europe" due to its large and active printing industry. Despite Poland being a relatively new member of the EU, it has a significant market, with around 40 million people. The EU's support, particularly in subsidizing printing companies, was not only for business development but also to protect democracy by ensuring the free dissemination of information. Anna discusses the transformation of the Polish printing industry from the communist era, where there were only a few government-controlled printing companies, to a thriving sector with approximately 2,500 companies, contributing significantly to the European GDP. This growth reflects the broader changes in Poland, from a period of limited freedom and technology to becoming a vital part of the European Union and the global printing industry. Anna also reflects on her experiences attending Drupa, the world’s largest printing equipment exhibition, highlighting how the event has evolved. She notes that the upcoming Drupa is expected to be different, with more emphasis on cost-cutting and digital innovations like artificial intelligence and machine learning, indicating a shift in the industry's focus towards more sustainable and technologically advanced practices. This summary encapsulates Anna's journey in the printing industry, the evolution of the printing sector in Poland, and her perspectives on the future of trade shows like Drupa in reflecting industry trends and advancements.

At FESPA Barcelona 2026, Wayne from INKISH speaks with Andy Wauters from SAi about the company’s role in the global large-format print and sign industry. Although often operating behind the scenes through OEM partnerships, SAi has become one of the industry’s major software providers, delivering cloud-based workflow and production solutions for sign making, printing, and cutting applications. The conversation focuses on Flexi, SAi’s flagship software platform, which combines design, print production, and cutting workflows into a single environment. Wauters explains how SAi has evolved from traditional software installations to a fully cloud-based subscription model and how the company integrates with leading OEMs, including Roland, Summa, Epson, Canon, and numerous printer manufacturers worldwide. Together, they discuss the growing importance of software, APIs, automation, and workflow integration in modern print production, as well as SAi’s steady global growth across the sign, graphics, and industrial print markets.

At Expográfica in Guadalajara, Editor Morten B. Reitoft from INKISH speaks with Andy Mattice from Xerox about the growing convergence of print, retail communication, and digital signage. The conversation explores Xerox’s retail publishing platform, originally developed through technologies connected to Lexmark and IBM, and how retailers increasingly rely on centralized content management systems to control everything from printed signage and shelf labels to social media communication and electronic displays. Andy Mattice explains how the platform helps retailers automate and localize communication across thousands of stores while remaining hardware-agnostic and compatible with multiple print and display technologies. The discussion also highlights how printers and service providers can use these systems to remain relevant as retail communication evolves from purely printed materials toward integrated digital and omnichannel environments.

Wayne from INKISH is at The Print Show at the NEC in Birmingham, speaking with long-time friend Andy Kent from Fujifilm. Andy shares that this is Fujifilm’s third consecutive year at the show, and the timing couldn’t be better. Following the 2023 launch of their Print-on-Demand business — selling directly into the market — The Print Show has become a key platform to engage customers, build awareness, and showcase innovation. The 2025 event, now bigger and busier than ever, reflects growing industry support, helped by the addition of The Sign Show and a more central Hall 3 location. Fujifilm is presenting several exciting developments on its stand this year. One highlight is the Acuity Triton, a wide-format system featuring a water-based UV ink — a major step forward in ink innovation for the segment. Another is the company’s new Supercolor range of five-colour presses, introducing a pink channel integrated into the colour separations. Rather than being used as a simple spot colour, the pink expands the colour gamut, enabling richer, more vibrant tones and improving difficult shades like oranges. This advancement offers printers an easy way to differentiate their output, delivering greater creative potential and visual impact. Andy notes that while the technology is there, many printers still need to educate designers and brand owners about the wider colour possibilities. Fujifilm is taking a proactive approach by engaging directly with the creative community and using open days at their Luton showroom to demonstrate what five-colour printing can achieve. The goal is to build awareness and demand from the design stage — helping printers stand out and add value. As active members of the IPIA, Fujifilm continues to bridge the gap between design and print, encouraging collaboration and innovation across the sector. Andy emphasizes that five-colour technology is not only effective but also accessible and affordable, providing print businesses with a practical way to enhance their offerings. A vibrant discussion on innovation, creativity, and collaboration in print — and a closer look at how Fujifilm is redefining possibilities in both wide format and digital print — filmed live at The Print Show in Birmingham.

Pat McGrew from Inkish interviews Andrew Strang, Business Development Manager at CERM, during LabelExpo 2025 in Barcelona. Andrew explains that CERM has spent decades building an open software architecture and a strong network of integrations with industry partners, allowing them to serve as the backbone of MIS for label and packaging printers. Customers, he says, are looking for end-to-end workflows—systems that can seamlessly connect prepress, presses, finishing, and converting equipment to move jobs efficiently through production. He notes that while many companies want to partner with CERM, the choice of integrations is often driven by customer needs. A recent example is CERM’s newly launched two-way integration with Durst, which was developed in response to customer demand and is already live at several sites. Andrew describes how these collaborations often start with customer requests, then move into product team discussions and technical trials until stable connections are established. While many in the industry view CERM as just another MIS vendor, Andrew highlights their deep specialization: their heritage is in labels and flexible packaging, and they are now expanding into folding carton. Unlike generalist MIS systems, CERM focuses solely on this sector, meaning its R&D and support are entirely dedicated to the specific needs of label and packaging converters. He concludes that this singular focus makes CERM a strong fit for companies in this space, offering solutions built precisely for their workflows.

At Printing United 2025 in Orlando, Morten Reitoft from INKISH speaks with Andrew Gunn, Head of Product Marketing at Fujifilm North America, about the company’s expanding technology portfolio and its “Make More” strategy. Andrew praises the show’s setup and energy: “It’s great — everything’s in one place, just like the industry’s focus on convergence.” That idea of convergence, he says, mirrors Fujifilm’s approach. “We’re showing everything from Revoria production toner and Jet Press inkjet to Acuity wide-format and Apeos office systems. It’s about one connected platform serving every customer need.” The conversation turns to ‘Make More’, Fujifilm’s core message — and acronym: M for Multi-platform offering, O for Optimized performance, R for Revenue growth, and E for Expanded experiences. “It’s not just a slogan,” Andrew says. “It’s a commitment to helping printers do more, earn more, and grow.” That “E” — Expanded experiences — reflects Fujifilm’s work to educate the market through CMYK+ design programs, pricing guides, and real-world business tools. “We’re not only selling technology,” Andrew explains. “We’re helping the whole industry elevate its creativity and profitability.” He also notes Fujifilm’s collaboration with design experts like Christine Yardley and Lucy Swanson, as well as the global expansion of “Make More” under Toshihiro Kino. “We started this in North America, but it’s now a global movement,” he says. Looking ahead, Andrew hints at new innovations such as AquaFuse ink and deeper automation. “We’re constantly innovating — but our goal stays the same,” he says. “To help customers say yes to more, achieve more, and make more.”

At Fujifilm's Open House in Hanover, Illinois, just outside Chicago, Morten B. Reitoft speaks with Andrew Gunn, Director of Production Solutions at Fujifilm North America, following the launch of the new Revoria PC2120. Rather than simply discussing another product launch, the conversation takes a broader look at how production printing continues to evolve. Andrew explains that while expanded color capabilities—including the new green toner—and CMYK+ applications create exciting new opportunities, the real story behind the PC2120 is automation, workflow optimization, and making production easier for print service providers. Morten challenges Andrew on several aspects of the new platform, including whether the biggest value lies in the specialty colors or in the improvements that affect every printed sheet. Together, they discuss intelligent automation, AI-assisted workflows, media profiling, substrate handling, inline finishing, and the practical business benefits of reducing operator intervention. The conversation also turns to the wider market. With many printers carefully considering their next investment, Andrew shares Fujifilm's perspective on the future of toner production printing, the continued importance of offset, and why Fujifilm believes innovation is driven by continuous improvement rather than dramatic disruption. Finally, the discussion explores Fujifilm's broader strategy across commercial print, workflow, offset plates, packaging, and production printing, offering valuable insight into how one of the industry's largest technology companies views the future of print. An open and honest conversation about innovation, automation, business strategy, and the thinking behind Fujifilm's newest production press.

It's always interesting to talk to Andrew Gunn, and this time, we talk about the Digital Disruptive Platform, which is not a software platform, if that's what you think, but more of a mindset enabling business—but listen to this super interesting interview and learn!

Andrew Gunn here speaks with Editor Morten B. Reitoft about how you, as a large corporate, roll out strategies.

It was a pleasure again to meet with Andrew Gunn at Fujifilm. Gunn gave a presentation on the new 5-color Revoria machines (ECS2100 and SC285S—and the 4-color versions of the same (without the s)), and as with almost everything at Fujifilm's booth, the technology was stunning. A 2400 DPI print using Fujifils Super-EA toner shows Fujifilm's commitment to toner technology!

In this interview with Fujifilm's Andrew Gunn, the viewer will get an understanding of why Fujifilm chooses to use words like 'platforms,' 'disruptive,' and many other far-reaching expressions - and as always, Andrew Gunn understands and defines the business for Fujifilm at a speed beyond most people. Always interesting - thank you, Gunn!

At Printing United 2025 in Orlando, Morten B. Reitoft from INKISH meets Andy Fetherman at the Hunkeler and Müller Martini booth — now united under a single brand and logo for the first time. The conversation reflects both the strategic and personal dimensions of this major transition. Andy notes that while change is constant, the company has spent the past fifteen months preparing for this moment. “We’ve invested millions in people, equipment, spare parts, and even built a full training center with Hunkeler systems,” he says. “We’re as ready as we can be — maybe we’ll stub a toe or two, but we’re proud of how far we’ve come.” He explains that the Gen8 EVO represents a true co-development between the two engineering teams. “We’ve integrated the Müller Martini control platform into the Gen8 EVO, taking the best of Hunkeler’s mechanical innovation and merging it with our intuitive control interface,” he says. “It’s the evolution of both companies’ strengths.” Andy, who has been with Müller Martini for more than 31 years, describes the acquisition as part of a broader pattern of strategic growth. “This isn’t our first integration,” he explains. “In 2015, we acquired Heidelberg’s finishing portfolio, then Kolbus in 2018. Hunkeler is different because it’s complementary technology that opens entirely new market segments — transactional print, direct mail — while staying close to our core competencies in folding and cutting paper.” He emphasizes that the North American operation has been built with service quality in mind. “By early 2026, we expect 80–85% of Hunkeler spare parts to be stocked in Allentown,” he says. “We could have started selling parts earlier, but we didn’t want to risk our reputation by not delivering at the standard our customers expect. January 1st is when that light switch really flips.” Discussing market reaction, Andy admits that some customers were initially surprised by the merger. “It’s like finding out your next-door neighbors just moved in together,” he laughs. “But the response has been overwhelmingly positive. The trust in both brands is strong — Müller Martini’s reputation for service, and Hunkeler’s for innovation.” He adds that the company’s deep digital experience gives them confidence moving forward. “Digital has been in our DNA for 25 years. Two-thirds of our North American revenue already comes from digital. So, this isn’t new territory — it’s the next level.” As always, the conversation ends on a friendly note, with Morten joking about bloopers and Andy smiling: “We’ll make sure to have some fun too.”