All videos

Tell us about Bruce the Bat Dog - what a question to start with! It's a story about how Flower City Group supports Veterans as part of their CSR. But, of course, the interview also touches upon stuff like tariffs, the market, technology, and how Flower City Group positions itself in a competitive market. Enjoy!

Books of one, way before that term was even invented. Over capacity on purpose, and with the intention of being the best, the largest, the fastest, and the strategy paid off. Bridgeport National Bindery is still binding books one, but today, with the newest and most innovative technology, and with a huge bindery, the company can produce pretty much everything. Everywhere in the plant, you see signs in multiple languages, also showing the many different cultures working side-by-side under one roof, but we are here to talk to Bruce F. Jacobsen. Despite his age, he knows pretty much all processes, and though he could stay home and enjoy his third age, he comes to work every day, and seeing him supporting workers on every station with his knowledge is a blast - but why not, enjoy the film we did?

Brook + Whittle has grown into one of North America's leading packaging companies, producing labels, shrink sleeves, and flexible packaging across a network of 12 operations. But scale alone isn't the strategy. Each facility has different capabilities and specializations — from flexo and digital to short-run, long-run, e-commerce, and specialty applications. The opportunity, according to Eric from Brook + Whittle, is to use that network intelligently and match each customer's work with the technology, location, and production method that makes the most sense. At Labelexpo Americas in Chicago, Morten B. Reitoft meets Eric Rivard at the Gallus and Heidelberg booth to talk about Brook + Whittle's continued investments and its long-standing relationship with Gallus. That relationship is now expanding with the addition of a Gallus One. The decision wasn't simply about buying another press. Brook + Whittle worked with Gallus over several months, testing real production jobs and evaluating where the technology would best fit within the group's manufacturing network. Existing experience with Gallus Labelmaster presses also played an important role in the decision. For Brook + Whittle, digital, flexo, and hybrid technologies aren't competing philosophies. They are tools that allow the company to choose the most productive and cost-effective manufacturing route for each application while maintaining the color consistency and quality demanded by major brands. Sustainability is becoming another increasingly important part of those conversations. As Extended Producer Responsibility requirements develop across the US, Brook + Whittle sees an opportunity to help brands make better packaging decisions around recyclability, materials, and long-term packaging strategies. And behind all of this sits another important element: automation. With multiple production sites, automating prepress, production workflows, and data exchange is essential if Brook + Whittle wants to optimize capacity across the entire network rather than focusing on each plant individually. In this INKISH film, we talk about growth through acquisition, multi-site production, Gallus technology, digital versus flexo, sustainability, automation, and why the future isn't necessarily about choosing one printing technology over another. It's about choosing the right technology for the right work.

In this Coffee Break session from Bronte's booth at Innovationdays, Francesco Crotti speaks with Jan Friedrich from Hunkeler. Friedrich explains how important Bronte is as a glue between the customer and the ability to produce books of one. Interesting views!

In the '10 Minutes Coffee Break' at Bronte's booth, Francesco Crotti hosts a short interview with different people. The first is with Editor Morten B. Reitoft, talking about the necessity of automation in book production. Always fun to be the person being interviewed; during the following days, you will see industry specialists from McGrew Group, HP, and Hunkeler.

In this episode from Bronte, Francesco Crotti throws a very difficult yet interesting question to Ashley Gordon from HP. How is the publishing industry changing? Though you may not get all the answers in this Coffee Break from Innovationdays, you'll learn enough to get you thinking. Enjoy!

What was supposed to be our California Cruising tour also took us to Dallas in Texas, and lucky us, as this allowed us to meet with Jim Singer from Brodnax21C. Brodnax is a General Commercial printing company with both digital and analog equipment. The company has specialized in trading cards and high-end printed products, and as they are an Eagle Systems customer, Mike King and Ellen Manning asked to stop by to see how they utilize the Eagle. And that was a great experience to see and understand why Jim and his team invested in cold foiling. Brodnax has also agreed to invest in a Landa Press in a new DURST vast format machine and has on order a new SCODIX 106 HD machine - and I understand from Jim Singer that even more signatures are on their way for more equipment. Efficiency and a firm belief in the future are what I see when visiting Brodnax - Super lovely people, and super great to see print striving.

HP delivered samples to Pat McGrew from their new T-250 wide page printer with their new brilliant ink. Is Pat McGrew impressed - yes, she is! In this Print Sample TV episode, you will see samples showcasing the new inks and how beautiful the output of the T-250 is. As always, listen, watch, and learn!

Obviously, the corrugated market is important to BOBST, and in this interview from the SuperCORR expo in Orlando, 2024 - VP of Sales Brian Kentopp talks about the dynamics of the industry. He also talks about how BOBST now supplies its customers with sensors that can report usage, uptime, and everything necessary for pre-emptive maintenance. This super exciting interview, and of course, the corrugated market, is important to BOBST - and as a leading supplier, they keep being at the forefront of innovating technology focusing on productivity, sustainability, and smarter and easier-to-use for even not-skilled employees. Super interesting listening to - enjoy!

Brian has been with HEIDELBERG for around 11 years — and before that, he knew the company from the other side of the table as a customer. So when he talks about the changes HEIDELBERG has gone through, he has seen quite a bit of the journey firsthand. At the HEIDELBERG SHIFT event in Heidelberg, we discuss the current momentum in Denmark, where Brian sees strong activity across both offset and digital. We also discuss whether the company today feels different following its recent changes and the renewed energy around HEIDELBERG’s 175th anniversary. For Brian, SHIFT represents a different event format. It is less formal, less focused on HEIDELBERG simply presenting its own technology, and more about customers sharing experiences with other customers. That creates a setting where printers, IT specialists, technology people, and suppliers can meet around the same questions: what is changing, what can we learn from each other, and which technologies will actually matter in the years ahead? Brian has brought Rolf from PR Offset in Denmark to the event, and he explains that SHIFT is relevant to people who are genuinely interested in technology and the future of production — whether they come from IT, printing, management, or a combination of all three. And even after more than a decade at HEIDELBERG, Brian still sees plenty to learn. Customer presentations and sessions from companies outside the traditional printing industry bring new perspectives, and unsurprisingly, when participants were asked which topic interested them most, AI was high on the agenda. SHIFT is therefore not simply about presenting what HEIDELBERG already knows. It is also about listening, learning, and creating a space where customers and technology partners can help shape what comes next.

TEC Mailing Solutions is, according to Brian Euclide, the only provider in the US, able to provide mail data-cleaning, and other services related to addresses in the US, online. Not only online but also via an intensive set of API's that enable their customers to integrate their own systems. Being a cloud-based supplier, you may have seen both Brian Euclide and his colleague Scott Eganhouse at various trade-shows where it's become kind of trade-mark to see the company's employees dressed in cloud-patterned suites. Great gimmick. Great guys, and well - sounds like their solutions could be interesting for more to dig into. As with all our 'Over the Skype' interviews, quality is limited to bandwidth, web-cams, and ability to literally LIVE mix the conversations. However, it works, and with Over the Skype, we will bring you more than 20 exciting people, and angles on the industry as it is right now. Enjoy!

In this interview, Brian Damitz from KURZ USA explains part of the company's fantastic commitment to sustainability. The foil carrier has gotten much thinner, with many advantages besides environmental benefits. Learn more here.

Brian Damitz from KURZ USA handles the sales in the Midwest, and his engagement in the products is compelling. In this interview, Damitz focuses on new foils introduced at drupa 2024 - and we also get to talk about how embellished products secure eye balls in the retail space. Super interesting!

At Printing United Expo in Orlando, Wayne from INKISH speaks with Brian Coombs, Director of Business Strategy at Canon, about the company’s strong presence at the event and the world debut of the new Colorado XL. Brian explains that the show has exceeded expectations. “The response has been tremendous,” he says. “We were told there might be more than 28,000 attendees, making this one of the biggest Printing United events ever. The interest and engagement have been fantastic—it’s a great opportunity to spend time with customers and show them what’s new.” Canon’s booth—the largest at the show—centers around the launch of the Colorado XL, a 3.2-meter hybrid printer that marks a major step forward for the company. “We officially announced the product at the end of September, but this is the first time it’s being shown publicly,” Brian explains. “This isn’t just a larger Colorado M series—it’s been completely re-engineered for higher-volume production, greater durability, and broader applications.” The Colorado XL features Canon’s proven UVgel technology, now reformulated to print on both flexible and rigid materials. “The UVgel concept remains the same,” Brian says, “but we’ve optimized the chemistry for hybrid use so it can deliver consistent quality across substrates.” A key strength of the new system is its modularity. “We’re offering two main versions,” Brian explains. “The XL7R is roll-to-roll only, while the XL7H—the one we’re showing here—is hybrid. The real advantage is that customers can start simple and scale up. They can add features like white ink, dual-roll capability, or hybrid tables later on. Some upgrades can even be done remotely via license activation. It’s designed to grow with the business.” Feedback from visitors has been overwhelmingly positive. “We’ve had constant traffic at the booth,” Brian says. “People are excited about the flexibility and performance. It’s the most customizable large-format platform we’ve built so far.” Asked about orders, he adds, “This demo unit is for internal use, but yes—we’ve already received multiple orders. The interest level has been excellent.” Reflecting on the event itself, Brian notes the strong sense of momentum. “Having everything in one hall keeps the energy up,” he says. “It’s been a great experience here in Orlando, and I’m confident that next year in Las Vegas will be just as successful.”

Wayne Beckett talks with Brian Buckley from Gelato about the advantages of creating an online business using the Gelato software and how PSP's are guided through the process of creating online shops.

The first time we met Brett Stow was during the planning of our trip to Minneapolis. Still, as there was a snowstorm in Minnesota, we didn't get the chance to meet each other in person, but that changed at Drupa, where we got the chance to meet at two booths of companies represented by Brett Stow—namely KAMA and Perfecta. In this interview, we met with Stow at the Perfecta booth, to discuss how the products fit into an American context—enjoy!  

At Printing United 2025, Pat McGrew from INKISH sits down with Brent, CEO and President of CAI Graphic Communications. This newly unified organization brings together CI and EPS under one brand. Brent explains that both companies were historically strong in manufacturing software — CAI in process and discrete manufacturing, and EPS in print manufacturing. “When you look across those verticals, the end markets differ, but the challenges are very similar,” he says. “By bringing the two together, we’ve created the scale and expertise needed to accelerate growth.” He outlines a clear vision: the company aims to double in size over the next four years, driven by organic growth, technology investments, and strategic acquisitions. Customers, Brent notes, can expect faster response times, broader support coverage, and increased investment in current solutions. “We’re already seeing improvements in communication and customer responsiveness,” he adds. Discussing the print industry specifically, Brent emphasizes that print is fundamentally a manufacturing environment, and software remains key to its evolution. “The challenges print businesses face aren’t going away,” he says. “That’s why this will continue to be a steady, predictable growth story.” When asked about the popular Connect event, Brent confirms it will continue. “I’m only 45 days in,” he says with a smile, “but I’ll definitely be there in February. From everything I’ve heard, it’s a great event — and one we expect to support going forward.” He closes on a confident note: “For our customers and partners, CI Graphic Communications will continue to be a business you can count on.”

In this session, Morten B. Reitoft explains his view on branding vs. marketing and why branding is the better option for CapEx investments. The logic is simple - PSPs and Converters don't buy anything based on a single point of communication, so why should a conversion lead to anything relevant - and how many times should the same lead be generated over a period of 3-6-12 months before it reverts into a REAL conversion - namely the sales? In the session, Morten B. Reitoft also explains how he sees the role of marketing in a company - regardless of whether it's with an OEM or a PSP. You don't have to agree!

James Quirk talks to VP of Manufacturing Bradley Zeifel about the advantages of using BW Papersystems for the converting, and Zwiefel gives many examples of when the flexibility of the machines delivers :-)

Komori is distributed and supported by Komcan in Canada, and VP Sales & General Manager, Brad Ranson, explains in this film how Komcan add value to the customers, by having spareparts and a professional service organization, but listen to Brad Ranson for more information.

Brad Ranson is responsible for sales with KOMCAN - the distributor of Komori and MBO products in Canada, and according to Branson, business is good. At KOMCAN's booth, you see the MBO CoboStacks, cobots supporting printing companies with huge success. The interest is vast, and already two machines are at work in Canada :-)

From boutique providers to global giants, those who sell items that fit firmly in the lucury category know they need to keep finding new ways to intrigue buyers. Whether the sale is at a retail counter or online, the unboxing experience leaves a lasting impression. Here are some award winners from FSEA to give you ideas. The cool thing is that this is accessible technology!

Highcon was the first customer on INKISH, and what a journey the company has been on - from a startup to today a publicly traded company. At Graphics Canada, we meet Boris Bogdanovski, who manages Canada and parts of the US and explains the success of Highcon. Among other things, he explains how Highcon is developing high-energy lasers able to cut corrugated cardboard without burned edges and without burning the substrate. We will soon be showing two new films from Highcon - one in North America and one from Europe, but this is a good starting point :-)

In this Print Sample TV episode—number 83—can you believe it? Pat McGrew shows some excellent ideas done by Canon. It's a Booth Guide, a super takeaway from Graphics Canada—and, of course, Pat McGrew also shows two books made by Canon. Great to see print is SO alive!