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Tiffany Bisson manages the EFI Customer Experience Center and has great knowledge and skills in explaining the technology. In this film, Robert Godwin from INKISH gets a demo of the new EFI Pro 30F - Enjoy!

A printer may be rated at an impressive number of boards per hour, but how many sellable boards actually make it through production? At PRINTING United 2026 in Las Vegas, Wayne Beckett meets with Tiffany Bisson from EFI to discuss an increasingly important issue for print service providers: the gap between theoretical machine speed and real-world production throughput. As part of EFI's product team, Tiffany works both before and after the sale. On the pre-sales side, that means helping ensure the right technology is placed in the right production environment. After installation, much of her work involves listening to customers — understanding what works, where bottlenecks develop, and which capabilities EFI should consider in future generations of equipment. And customers aren't simply asking for faster printers. They want uptime, easier material handling, fewer downstream processes, and ultimately more finished work through the factory. A press can have impressive specifications, but if operators struggle with substrates, changeovers, finishing, or maintenance, the advertised speed becomes less relevant. That's why EFI increasingly looks beyond the print engine itself and considers the complete production process. One example is inline protective clear ink, which can eliminate separate lamination processes for certain applications. Another is the ability of EFI's hybrid platforms to move quickly between roll-fed and rigid production, allowing print service providers to handle very different jobs on the same platform. Automation obviously plays an important role, particularly on high-volume equipment such as the EFI VUTEk Q3h XP. Tiffany explains the different levels of material-handling automation available — from assisted loading and automated stacking to fully automated production. But she also makes an interesting distinction. Automation isn't always the fastest answer. In a hybrid production environment, a printer may need to switch from roll-to-roll production to rigid boards, from large sheets to multiple smaller pieces, or between completely different applications several times during a shift. Full automation can be extremely effective for long, repetitive production runs, but it can also introduce complexity when versatility and very fast changeovers are more important. That makes the equation more nuanced: automate the processes where automation genuinely increases throughput, but maintain flexibility where human interaction allows the production line to change direction faster. EFI's hybrid platforms illustrate that philosophy. A printer can run two rolls simultaneously with different jobs and then transition relatively quickly into rigid board production. Rolls and substrates can be staged in advance, while different table and media-handling configurations support multi-lane, double-sided and varied production. For print service providers looking to diversify, that flexibility becomes increasingly valuable. Signage, rigid display graphics, roll-fed applications, textile and other wide-format opportunities may require very different production methods, but customers increasingly expect PSPs to move between them quickly. The objective isn't automation for automation's sake. It's uptime. Fewer touches. Faster changeovers. More applications. And ultimately, more sellable output during every production hour. Watch Wayne Beckett's conversation with Tiffany Bisson from EFI at PRINTING United 2026 in Las Vegas.

EFI is known for bringing equipment to trade shows that customers can actually see running, and at PRINTING United 2026 in Las Vegas, Wayne Beckett meets Tiffany Bisson from EFI in front of one of the company's newest additions — the VUTEk M3h X. The M3h X builds on the VUTEk M3h platform but adds significantly more production capacity. For EFI, however, increasing speed isn't simply about making the carriage move faster. It's about increasing the real amount of sellable work that can pass through a print operation every day. A new printhead configuration increases throughput, but EFI has also worked extensively on material handling. A six-zone vacuum system, optical media detection and continuous asymmetric loading allow operators to keep feeding substrates without waiting for two sheets to be perfectly synchronized. The system can also avoid printing areas where no image exists, reducing unnecessary carriage movement and improving overall production efficiency. But productivity is only part of the story. The M3h X is a true hybrid platform designed to move between roll-fed and rigid applications, giving PSPs the ability to serve very different markets from one machine. And EFI continues to expand what can be produced in a single printing process. Multilayer printing enables dimensional and textured applications, while clear ink can create visual effects or be used as a protective layer. In some applications, that protection can remove the need for a separate lamination process — eliminating another production step, another touchpoint and potentially another bottleneck. White, clear and extended color capabilities are also designed so that customers don't necessarily have to sacrifice existing ink channels to gain new applications. That flexibility becomes increasingly important as print service providers diversify. Wayne asks Tiffany an equally important question: buying a machine capable of producing new applications is one thing, but how does a printer learn how to actually sell those applications? For EFI, that is increasingly part of the relationship. Customers can work with EFI before purchasing to identify what they are trying to achieve — whether the challenge is speed, substrates, applications or capacity. After installation, EFI continues supporting customers with application knowledge, materials experience and information designed to help them discover opportunities they may not originally have considered. Because ultimately, the objective isn't simply to install another printer. It's to keep it printing. Watch Wayne Beckett's conversation with Tiffany Bisson from EFI and learn more about the new VUTEk M3h X at PRINTING United 2026 in Las Vegas.

Gallus Unveils Next-Generation Technology at Labelexpo 2025 At Labelexpo 2025, Gallus made waves with the launch of its flagship press, the Gallus Five, and we caught up with Thomas Schweizer, Global Head of Sales, to hear more. Thomas spoke passionately about the Gallus Five, which drew significant interest from visitors at the show. This high-performance press delivers speeds of up to 110 m/min and accommodates 340 mm and 430 mm web widths, offering a powerful solution for converters looking for speed, quality, and versatility. In addition to the Gallus Five, the company also introduced the Gallus Alpha, a new roll-to-roll label printing solution designed to meet the growing demand for shorter runs, faster turnaround times, and greater flexibility. Thomas also highlighted the Prinect workflow, which seamlessly integrates Gallus technology to simplify operations and boost productivity. His enthusiasm for the products was contagious, making it easy to see why he leads Gallus’s global sales efforts. With its new technology and forward-thinking approach, Gallus is clearly positioning itself as a leader in the future of label and package printing.

INKISH hosted for the first time ever our NON-EVENT. The Non-event is celebrating the people that have been in front of the camera, or been supporting INKISH during the past years. This is a new recurring event, and the idea is to give space for the people we have featured to connect in a new way. We invited 150 people, and 32 decided to join us. Our guests came from Japan, Canada, USA, UK, Belgium, Sweden, and Denmark - and we are confident that next year, even more, will come. We asked most of our participants to talk LIVE during the dinner - and here is Thomas Petersson from Sweden. Thomas Petersson investor and Chairman of the Board of the Swedish company OMIKAI who creates an MIS system. Great meeting you Thomas at the NON-EVENT. Enjoy!

We are sorry for the noise in the first half of the video. We tried to edit it, with no success, but decided to publish anyway! LinkedIn Profile: https://www.linkedin.com/in/thomas-olofsson-27046818/

Thomas Olofsson is the area manager of the Asia Pacific and the Nordic for Tecnau, and a nice surprise meeting him at Sign & Print 2022 in Stockholm. After talking about exhibitions in general, we, of course, talk about the transformation that we all see - and that companies like Tecnau, of course, experience firsthand. Amazing opportunities and great insights from Thomas Olofsson!

In this interview, Area Sales Manager for Germany (and German operations abroad) Thomas Murr explains how important the relationship is. It's about understanding the customer's needs, being as much a consultant giving the best possible advice, and being patient; this is the secret 'sauce' for Thomas Murr - and, by the way, something several of his colleagues mentioned. But listen, and learn., Thomas Murr has a great passion for his work and is beyond friendly to speak with!

When INKISH is invited to Open House, it's, of course, for making interviews and sharing the event, but it gives us a lot of time to learn from the specialists working with the OEM. Here is . McElwain is an IoT specialist and is also profoundly involved with BOBST Connect, which is not only an IoT platform but is becoming more and more essential for printing companies and converters. In this interview, we get an opportunity to learn and understand more about how BOBST utilizes its IoT platform to benefit customers. Super interesting, and in the future not an option, but a must! LinkedIn

A last-minute cancellation of LabelExpo in Brussels kickstarted a lot of activities at DURST in Brixen. According to Thomas Macina, the decision to organize the DURST Expo Label event was taken the same day. In this interview, we talk about the event, the products, and also where Thomas Macina sees the future of digital label production. We liked this interview a lot... hope you like it too!

At the Print Symposium in Murnau, Southern Germany, Morten Reitoft speaks with Thomas Karcher, a printer, podcaster, and growing voice in the German print industry, about how print can reconnect with customers through passion, craftsmanship, and digital communication. The conversation explores how printers often forget the unique value of what they create, from fine papers and laminations to bindings and finishing techniques that most customers have never experienced before. Thomas Karcher explains how online printers changed the market by simplifying ordering processes and improving transparency, while traditional printers still have enormous opportunities through specialization, creativity, and customer relationships. Together, they discuss how print and digital media should not compete, but instead work together in an omnichannel approach where each medium supports the other. Social media, storytelling, and physical print samples are all seen as essential tools for inspiring customers and demonstrating the emotional and tactile power of print.

German language with English subtitles Thomas Heininger is the CEO of MBO and is responsible for developing MBO as a company and integrating it into Komori after the company was sold. According to Heininger, the company cultures are aligned, and the financial strength of Komori delivers a lot of value to the companies and the future development of new products. Thomas Heininger is very open-minded in the conversations with INKISH editor Morten B. Reitoft, but check it out yourself!

It's a busy time for Thomas Heininger from MBO and Komori, as Komori is being established as a new entity in Germany, but Heininger still has time to attend the OPS that serves both as a platform meeting customers, finding inspiration for the future, and, of course, networking.

Over the Skype with Thomas Heininger, CEO, MBO Postpress Solutions GmbH During the current Over the Skype conversation by Andreas Weber, CEO / Country Manager INKISH D-A-CH, the focus is on a special and elementarily important topic that is usually dealt with in passing: postures solutions. Thomas Heininger, CEO of MBO Postpress Solutions GmbH, which has recently become part of the KOMORI family, answers questions in a fantastic way and shred cool insights. It can be seen that many discussions in the print industry are overlaid by COVID-19, by the lockdown and crisis mood scenarios. However, there is a spirit of optimism and confidence at MBO. Because the closing for the takeover of MBO by KOMORI Corporation has been successfully completed since May 1, 2020. And shows success straight away. If you dive deeper into the subject, you can see that topics such as IoT, automation, networking and connectivity are top priorities at MBO and KOMORI. True to the motto: what comes to the end (in the production chain) can be at the forefront. Driven by digitalization. A really exciting and insightful conversation. Erratum: In the live conversation, Thomas Heininger said that 48 data managers were on the market; the number he mentioned was a mix-up with another MBO product. Note: As with all of our “Over the Skype” interviews, the picture / sound quality is based on the available bandwidth and the respective web cams as well as the possibility to literally conduct the conversations LIVE. Despite everything, it works amazingly well and with Over the Skype we have brought together far more than 60 special personalities so far and give insights into the industry as it currently is. Enjoy! Over the Skype mit Thomas Heininger, CEO, MBO Postpress Solutions GmbH ---- Heute rückt beim Over the Skype Gespräch von Andreas Weber, CEO/Country Manager INKISH D-A-CH, ein besonderes und elementar wichtiges Thema in den Fokus, das normalerweise eher am Rande behandelt wird: Die Weiterverarbeitung. Thomas Heininger, CEO der MBO Postpress Solutions GmbH, die seit neuestem Teil der KOMORI-Familie geworden ist, steht Rede und Antwort. Es zeigt sich: Viele Diskussionen in der Print-Branche sind von COVID-19 überlagert, vom Lockdown und Krisen-Stimmungs-Szenarien. Bei MBO herrscht aber Aufbruchstimmung. Denn das Closing zur Übernahme von MBO durch KOMORI Corporation ist seit 1. Mai 2020 erfolgreich abgeschlossen. Und zeigt auf Anhieb Erfolge. Taucht man tiefer ein in die Materie, zeigt sich, dass Themen wie IoT, Automatisierung, Vernetzung und Konnektivität bei MBO und KOMORI ganz oben stehen. Getreu der Devise: Was (in der Produktionskette) zum Schluss kommt, kann ganz vorne sein. Getrieben durch die Digitalisierung. Ein wirklich spannendes und aufschlussreiches Gespräch. Erratum: Im Live-Gespräch sagte Thomas Heininger, dass 48 Data Manager im Markt wären; die von ihm genannte Zahl war eine Verwechslung mit einem anderen MBO Produkt. Hinweis: Wie bei allen unseren “Over the Skype”-Interviews richtet sich die Bild-/Ton-Qualität nach verfügbarer Bandbreite und den jeweiligen Web-Cams aus sowie der Möglichkeit, die Konversationen buchstäblich LIVE zu führen. Es funktioniert trotz allem erstaunlich gut und mit Over the Skype bringen wir bis dato weit mehr als 60 besondere Persönlichkeiten zusammen und geben Einblicke in die Branche, wie sie derzeit ist. Viel Spaß!

At the Print Symposium in Murnau, Southern Germany, Morten Reitoft speaks with Thomas Grübner from Elbe-Leasing about the financial challenges facing the print industry. In the “Danger Zone” discussion, they address how banks and financial institutions increasingly hesitate to finance printing companies, while also highlighting the industry’s innovation, creativity, and importance as a medium of communication. Grübner argues that the industry itself, printers, associations, finance companies, and media, must work together to better communicate the value and future of print.

Thomas Amrein is the President and CEO of Matti Technology - and maybe you ask what Matti Technology is? Don't be sorry if you don't know the name, since Thomas Amrein himself explains that Matti Technology is not a very well-known company in public. Matti Technology specializes in developing Inkjet technology, where they develop and produce everything except print heads and a few other components. Matti Technology helps customers developing technology from an idea, a drawing, a blueprint - whatever it takes to get the machine ready for the market. From here, the customers take over sales-, marketing- and distribution under their own names. So Matti Technology is great to know if you speculate about developing your inkjet device - but listen to this really nice conversation with President and CEO Thomas Amrein - and enjoy! Thomas Amrein LinkedIn

At PRINTING, United Agfa showed off technology derived from the recent acquisition of Inca Digital, namely the Agfa Inca Onset X3 - which was presented at the show with a robot handling media loading and unloading. A very happy and proud Global Business Manager, Matt Brooks, explains why there is such a vast interest in the X3 - and how Agfa continues to develop state-of-the-art technology!

Think Smart Factory is an upcoming event in Kyoto, Japan. As you can hear in this presentation, of the event, by Yoshihiro Oe, General Manager from Horizon International, the event is not so much like an exhibition. Rather than having booths where each exhibitor presents its products and services, Smart Factory is an opportunity to see equipment working together and see end-to-end productions. The "end-to-end" also includes the workflow part that is typically before print, of course. The event is developed by a group of companies including: Canon Marketing Japan. Inc. / DAC ENGINEERING Co., Ltd. / FUJIFILM Global Graphic Systems Co., Ltd. / goof, inc. / HP Japan Inc. / Hunkeler AG / JSPIRITS Inc. / KONICA MINOLTA JAPAN, INC. / RESOLOGIC. Inc. / Ricoh Japan Co., Ltd. / RYOBI MHI Graphic Technology Ltd. / SCREEN Graphic Solutions Co., Ltd. / TECNAU INKISH will be covering the event, and we can't wait to get to Kyoto. As Yoshihiro Oe also states in this interview, Kyoto is wonderful this time a year. Hope to see you there!

At the Think Smart Factory event in Kyoto, we got the chance to talk to Raymon Duval from Ultimate Technographics, and as you can hear and see in this INKISH film, he is as positive about the event as we are. Ultimate TechnoGraphics has been around for some time and is known for, among other automation solutions, Impostrip. We hope to bring you more film from these great people in the nearby future :-) In the meanwhile - enjoy the interview with Raymond Duval.

This is our video documentation of the third- and last day at Think Smart Factory. Clearly fewer people at the show-floor, but still good. That is good for us since it gives us more space at the stations with demonstrations. Today we got the chance to do a longer interview with General Manager Yoji "Joe" Otsuka from SCREEN, and we have a short snippet of our conversation with him in this daily show report. We hope you enjoyed the films we have published so far, and you can for sure look forward to some great interviews, great presentations of technology, and well a factory tour from Horizon. We can't wait to show you!

The second day at the Think Smart Factory event in Kyoto was as good as the first one - maybe even better. Many people at the show-floor, exciting presentations, and a chance to dig into even more of the workflows. In our first film, we promised to show you all ten stations here, but there are simply too many people around the stations to do this in a 'live' style. So we have recorded all ten stations, will make them into separate films that you can enjoy one by one afterwards.

What a start. Think Smart Factory is a new event, and without comparison, one of the best-executed events we have ever attended. Think Smart Factory is an event where all focus is on showing end-to-end solutions. There are ten different stations where you can see the flows from the paper intake to the output of a finished product. Clearly inspired by Hunkeler Innovationdays where it's also about equipment, but with an even more expressed dedication to show the entire workflow. This is a rare opportunity to see the entire process from when a job-ticket is created to the finished product delivered. But check out of show-report and look forward to seeing all ten workflows presented here on INKISH. Expect also interesting interviews with industry leaders from the show floor. Finally, you will get a new show report every day, and also articles on NEWS. Enjoy!

In this film, Yui Kawano from Canon Marketing shows an end-to-end solution together with Yasuo Taketsugu from Horizon International. This is a brilliant example of how workflow & automation enable printers to automate the entire print and binding process. This film also shows the amazing power behind JDF, where not only files but also production data is delivered directly from an MIS system. The entire production workflow is managed in the JDF and setup printer as well as the binder.